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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,901 Reviews

1,902 Reviews of Garden Grove Kia - Service Center

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January 04, 2021

They were friendly and professional, they answered all our questions and returned our calls in a timely manner. Our car was ready a day ahead of time which was much appreciated. More

by egvc60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Jan 05, 2021 -

Garden Grove Kia responded

Thank you so much for visiting us at Garden Grove Kia! We are delighted to hear that you received helpful service from our team and got back out on the road in a timely manner. Enjoy your day!

January 02, 2021

Great service! He was very professional and kindly explained the different service levels while letting me know of his recommendations. I'll be back again! More

by n.dev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service department employee
Jan 05, 2021 -

Garden Grove Kia responded

It is wonderful to read your review of our service team! Thank you for your confidence in Garden Grove Kia, and for your business. See you next time!

January 01, 2021

Frank was very helpful and provided excellent customer service. My Sorento went in for it’s 10K service. Frank told me that the car would be ready for pick up within 2 hours, at the exact 2 hour mark, my More

by helloally
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Zuniga
Jan 04, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! We are so glad Frank took such good care of you here at Garden Grove Kia, and we will be sure to let him know that you appreciate his help. If you and your Kia Sorento ever need anything else, don't hesitate to come back and see us again!

January 01, 2021

Good service and clear explanation of vehicle status. I received an accurate estimation of time required to complete job. I will be back soon. Thanks More

by Acdcpc50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember
Jan 05, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Garden Grove Kia, and we look forward to your next visit!

December 28, 2020

Great service, happy with the overall experience and will return for sure! They even cleaned my car after the service which was a unexpected treat! More

by mike@buggybuilders.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 28, 2020 -

Garden Grove Kia responded

Mike - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such an exceptional service experience working with the Garden Grove Kia team. Safe travels, and we hope to see you again down the road!

December 26, 2020

Very professional and considerate. The vehicle was service in timely matter. Mr. Zuniga was very curious. I will recommend a friend or family members to the dealer. More

by teddihuerta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga, service advisor
Dec 28, 2020 -

Garden Grove Kia responded

Thank you so much for recommending Garden Grove Kia! We are glad to hear that Mr. Zuniga provided professional service which made your recent visit such a success. Safe travels!

December 26, 2020

I went in for a recall for my Kia Optima, I was told there would be an inspection complimentary where they would check fluids, breaks, and tires. I was not informed on the findings. I was given the keys More

by nellypmoreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francisco
December 25, 2020

Kia of Garden Grove is not only great for their service but they have a really great customer service as well. I don’t go any place else to get my car serviced by Kia of Garden Grove. Frank one of the serv More

by asbuechner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla
Dec 27, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Garden Grove Kia, and we will be sure to let Frank know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 25, 2020

I will keep coming back to this location for service because of Luis’s friendliness, dependability, follow thru and customer service. Great experience. Highly recommend him More

by the.mj.owens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 28, 2020 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Garden Grove Kia, and we will be sure to let Luis know that you appreciate his help. We look forward to your next visit!

December 21, 2020

I scheduled an appointment to come in for regular maintenance on my car and was given great service! The staff members are very friendly and made sure I was consistently checked in on to see if I nee More

by araxiegriffin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 21, 2020 -

Garden Grove Kia responded

It really means a lot to hear that you've received consistently excellent service from our Garden Grove Kia team. Thank you for posting about your recent visit! We are glad that you enjoyed working with Francisco and got back on the roads in a timely manner. Hope to see you at your next visit!

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