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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,902 Reviews

1,902 Reviews of Garden Grove Kia - Service Center

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March 04, 2021

Service and service tech were both five stars!Francisco Service and service tech were both five stars! Francisco was the best service consultant. Friendly and very helpful! Please advice Francisco to cal More

by EATHOMAS39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga
Mar 04, 2021 -

Garden Grove Kia responded

Thank you for taking the time to review us! We are very proud of our team and happy to hear that you are so confident in Francisco to get the job done. Drive safely, and we hope to see you back at Garden Grove Kia next time!

March 01, 2021

I was due for a 15k service and I got checked in at exactly 11:45, no waiting at all. The wait time for the service was reasonable. The staff was professional and explained the process thoroughly. More

by E. Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga
Mar 01, 2021 -

Garden Grove Kia responded

We are happy to hear that your recent service experience was so thorough and efficient! Thank you for giving Garden Grove Kia your business and five-star review. Have a wonderful day!

February 26, 2021

Great customer service and very friendly .I appreciate not waiting as long as anticipated. I would definitely come back again for car service. Thank you More

by klc1251
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco Zuniga
Feb 26, 2021 -

Garden Grove Kia responded

We are so happy to have you as a Garden Grove Kia customer! Thank you for giving us your business and positive review. Safe travels until we see you next!

February 24, 2021

Great customer service. With appointment the check-in could be faster, I had to wait more 30 min for a Service rep. to check me in More

by kjell.albihn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 25, 2021 -

Garden Grove Kia responded

Thank you for this feedback. We strive to deliver efficient service, and we apologize if your visit took longer than anticipated. With that said, it is great to hear that you had such a successful experience working with us. Drive safely, and we hope to earn your business again at Garden Grove Kia!

February 24, 2021

2012 Kia Soreno, you charged me for a new battery, my car was traded in on a deal on Honda, deal fell through, took my car back, you stole my new battery and replaced it with a used one and stole my front fl More

by garythewriter2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kadin Espinosa
February 17, 2021

Always great service from this dealership in GG I plan to revisit the dealership in the future. Thanks again to the service dept for a quick turnaround. More

by emor009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept.
Feb 18, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Garden Grove Kia, and we will be sure to let our team know that you appreciate their help. We look forward to your next visit!

February 11, 2021

Our service writer Luis Mendoza is the top reason we get service at Gg Kia. He makes a nervous situation better. going there a better experience More

by sandyskelton1222
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 11, 2021 -

Garden Grove Kia responded

Thank you for taking the time to leave us a review! Luis is an excellent member of our team at Garden Grove Kia, and we will be sure to let him know that you appreciate his help. We are grateful that we get the opportunity to assist you here, and we look forward to your next visit!

February 09, 2021

The great customer service I receive in the service department makes my experience so much better. I’ve always gone with Luis Mendoza! He’s great!! More

by dperez7505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 09, 2021 -

Garden Grove Kia responded

Thank you so much for being a loyal Garden Grove Kia customer! We are thrilled that you can depend on Luis can depend on excellent service, every visit. Enjoy your day!

February 05, 2021

Service was great I purchased the Kia K 5 from Garden Service was great I purchased the Kia K 5 from Garden Grove Kia It was time to get my first oil change. My only issue was how long it took me to More

by Leon Day
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Reisinger
February 04, 2021

Brought my vehicle for service again, and as always I had excellent service. I always work with Luis and I will continue to service with him. More

by Simmons.Ry.F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Kadin Espinosa
Feb 04, 2021 -

Garden Grove Kia responded

Thank you for trusting Luis and the team with your business and your vehicle! We are always happy to help here at Garden Grove Kia.

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