Garden Grove Kia - Service Center

I. 've had a great experience at the service center every single time. You can now make appointments for service online...very convenient! Everyone was wearing a mask. service center every single time. You can now make appointments for service online...very convenient! Everyone was wearing a mask. More

very professional team,they explained what the car needs, answers my concerns, keeping me informed on the status of the car.At any point, if I had a question or concern they were happy to answ needs, answers my concerns, keeping me informed on the status of the car.At any point, if I had a question or concern they were happy to answer it. More

They were very efficient, explained all that needs to be done and gave suggestions. Would definitely come to this dealer again and very close to my work which helps a great deal. done and gave suggestions. Would definitely come to this dealer again and very close to my work which helps a great deal. More

Very polite and professional! Luis was a super awesome advisor when I came into service my car. He was very nice and understanding. He told me what will to my car and finished at a certain time. advisor when I came into service my car. He was very nice and understanding. He told me what will to my car and finished at a certain time. More

There are not enough words to describe how terrible these two men have projected their value, moral and customer service. Extremely disrespectful and judgmental and to top it off the left my car tossed up an two men have projected their value, moral and customer service. Extremely disrespectful and judgmental and to top it off the left my car tossed up and not put back together as it was when it was received. I am mind blown at how badly I was treated here. Customer Service here is absolute trash!! Unless your rich and spending a lot of money, best believe they wont give two xxxxs about you or your time!! More

Didnt Received a message nor a call to tell me when my car was ready. I had to wait a long time to check in about 30 minutes. I wasnt told that my car had to come back. I received a call days later ro tal car was ready. I had to wait a long time to check in about 30 minutes. I wasnt told that my car had to come back. I received a call days later ro tall me that I could bing my car because now they had the part. I was really surprised of the awful communication and service. Also you should start washing the cars again at least on the outside. More

We had to have a key replaced. They did it quickly and made the process painless. While we were there they also did an inspection on the car made the process painless. While we were there they also did an inspection on the car More

Great experience in the Repairs/ Maintenance Service Center. Always friendly. This is my 2nd maintenance visit since buying my new Telluride. Just missed the car wash due to Covid (?) this time. Center. Always friendly. This is my 2nd maintenance visit since buying my new Telluride. Just missed the car wash due to Covid (?) this time. More

Trying to sell extra and additional service something that it is not a requirement for the miles on my car!! not happy overall with the entire KIA dealer!! that it is not a requirement for the miles on my car!! not happy overall with the entire KIA dealer!! More

Thank you Jeremy for reaching out. I appreciated the extra effort even though you and the rest of the team were swamped. Our van is running great now! extra effort even though you and the rest of the team were swamped. Our van is running great now! More