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Garden Grove Kia - Service Center
Garden Grove, CA
1,908 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,908 Reviews of Garden Grove Kia - Service Center
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Verified Customer
September 13, 2021
This place is TRASH!!!!🗑 🗑🗑🗑They told me my turbo This place is TRASH!!!!🗑 🗑🗑🗑 They told me my turbo was bad and had me replace it but a week later and almost 4K down the drain my car still stops This place is TRASH!!!!🗑 🗑🗑🗑 They told me my turbo was bad and had me replace it but a week later and almost 4K down the drain my car still stops randomly on the freeway. I tried to have them either refund me or fix it and the real problem and they failed to do so. More
by nia6benjamin
Employees Worked With
Kurtis
September 09, 2021
Good customer service and excellent communication. Very informative about car needs for service. Have appointment and takes a little bit of time to just get oil changed and tira rotated and a inspection. G informative about car needs for service. Have appointment and takes a little bit of time to just get oil changed and tira rotated and a inspection. Good service all around More
by danisit8
Employees Worked With
Luis Mendoza
September 08, 2021
I experienced great customer service with each and every service visit. I am treated with nothing less than professional and courteous service by all service people. service visit. I am treated with nothing less than professional and courteous service by all service people. More
by DEB_GUTIERREZ55
Employees Worked With
Craig Atchinson
September 08, 2021
Took my 2014 Sorrento in for a recall notice repair. The repair was done quickly, in the time frame promised and the entire experience was positive. repair was done quickly, in the time frame promised and the entire experience was positive. More
by jeffreysogden
Employees Worked With
don't know
September 05, 2021
They were very friendly, prompt, got my car in right on time. Gave me an accurate estimate of time to com0letion, and also performed additional service that I did not schedule but requested on arrival. time. Gave me an accurate estimate of time to com0letion, and also performed additional service that I did not schedule but requested on arrival. More
by TRAINMANBOB
Employees Worked With
Toshi Saigusa
September 02, 2021
Armando was very friendly, professional, and helpful in explaining my service and what needed to be done to complete it. Maintained communication throughout the service. explaining my service and what needed to be done to complete it. Maintained communication throughout the service. More
by deefatboy
Employees Worked With
Armando Aviles in service department
September 01, 2021
It was very pleasant experience the person that help me Luis was very professional give the right advise and very sure that I'm comming back for future services Luis was very professional give the right advise and very sure that I'm comming back for future services More
by gorlando100
Employees Worked With
Luis
September 01, 2021
Well I was very disappointed in the dealership. I really wanted to trade my kia soul in and they promised they would help me do that. As soon as I hit a snag in financing the salesman just stopped contactin wanted to trade my kia soul in and they promised they would help me do that. As soon as I hit a snag in financing the salesman just stopped contacting me all together and could care less about helping me. It showed me that all he really cared about was making a sale and not about helping me find a way to trade me car in and finding a way that would work for me. Not to mention my model of kia has had 3 recalls on it and I had to wait over 2 months for it to be repaired! I feel like if it were Honda knowing situation and you being a multi million dollar company would want to offer me some kind of special deal on a new car just for the inconvenience. Just out of principal being the fact that I even wanted to stay a kia owner after all that mess. People are going through really hard times right now and sometimes we could just really use a win kia. But I guess all you care about is making money not memories. More
by katenelson511
Employees Worked With
I don't remember
