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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,516 Reviews

1,516 Reviews of Garden Grove Kia - Service Center

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March 07, 2020

Service advisor Alexis very friendly informative thorough! Very comfy waiting area free coffee, plenty of donuts and water bottles. Nice shuttle driver. Hand car wash! More

by T.SULENTIC
Recommend Dealer
Yes
Employees Worked With
Alexis
Mar 09, 2020 -

Garden Grove Kia responded

Thank you for the great feedback of our service team. It's our pleasure to make sure our customers are always comfortable and informed. Thank you for servicing your vehicle at Garden Grove Kia - we look forward to seeing you during your next visit.

March 02, 2020

Got my car fixed due to a recall, the dealer got me a rental car at no charge meanwhile my car got fixed, Alexis at service dept was always making sure everything was running as expected. I am completely More

by renetpt
Recommend Dealer
Yes
Employees Worked With
Alexis at Service dpt.
Mar 03, 2020 -

Garden Grove Kia responded

Thank you so much for taking the time to review Garden Grove Kia! We are glad to hear that our team fixed your vehicle's recall. Safe driving!

February 24, 2020

Great service, and I loved the new lounge. Thank you Luis, and everyone at Kia who was helpful. The driver was very pleasant. The lounge accommodating. More

by ARAMEDIA7
Recommend Dealer
Yes
Employees Worked With
Luis in the service department and shuttle driver
Feb 24, 2020 -

Garden Grove Kia responded

Thank you for the lovely review! We're so pleased you enjoyed your visit with us here at Garden Grove Kia and we'll pass along your kind words to our team. We appreciate you stopping by to share!

February 24, 2020

Luis and the team at Kia of Garden Grover are the best. They are quick, efficient, friendly and professional. I appreciate their expertise and they took great care of me and my car. More

by rwclin
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 25, 2020 -

Garden Grove Kia responded

Thank you for sharing your positive feedback for Garden Grove Kia! We're thrilled to hear that our team treated you right. See you next time!

February 21, 2020

Luis Mendoza/ Martha are the best and all the staff. they truly help you with any questions, and dont get annoyed with you at all. I always like coming here because they have the best prices and truly care o More

by jaqueline.amador58
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza and Martha
Feb 21, 2020 -

Garden Grove Kia responded

Jaqueline, thank you for the 5-star review! We are so pleased to hear that Luis and Martha provided the exceptional service that we strive for here at Sales Manager. We will certainly let them know that you appreciate their help!

February 17, 2020

Excellent customer service! Luis Mendoza was my Service Advisor for the day. He was professional, patient, easy to work with, felt very comfortable with him (to leave my car wit More

by acecard3574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I only worked with Luis Mendoza.
Feb 17, 2020 -

Garden Grove Kia responded

There is nothing we love more than hearing kind words about our wonderful team so this is great to see! We are delighted that Luis provided professional service and answered all of your questions so you could feel confident in the work being done to your vehicle. Thank you for supporting him with a wonderful review! We look forward to serving you next time at Garden Grove Kia.

February 13, 2020

Great service from Andy and service department staffs. Feel very satisfaction. My car is old, but felt like new after the full services. Definitely come back. More

by patrickle1912
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 14, 2020 -

Garden Grove Kia responded

Patrick, thanks so much for reviewing Garden Grove Kia! We're happy to hear that our team took such great care of you, and your vehicle!

February 10, 2020

My service experience at Garden Grove Kia is awesome every time it’s time for my car service. Everyone is always happy, friendly and smiling. :) More

by sairacoronado65
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 10, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad our team provided the exceptional service we pride ourselves on here at Garden Grove Kia. We look forward to your next visit!

February 07, 2020

Amazing customer service. Luis was very helpful and Amazing customer service. Luis was very helpful and answered all my questions. Make sure you always ask for him when you’re there. Car was ready More

by MERINOJEANETH
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 07, 2020 -

Garden Grove Kia responded

Thanks for taking the time to review us. We are thrilled to hear Luis earned your patronage. All of us at Garden Grove Kia look forward to working with you in the future!

February 04, 2020

Fast, courteous, professional service. Very satisfied. I came in for warranty work for a Kia Forte. Everything was done in a fast and courteous manner. Employees were very attentive and great to work with. More

by amin5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Ed Villa
Feb 04, 2020 -

Garden Grove Kia responded

Thank you for trusting us with your Kia Forte! We are so happy to hear that you enjoyed working with our team. If any future issues should arise, we will be here to assist you.

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