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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,898 Reviews

1,898 Reviews of Garden Grove Kia - Service Center

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April 24, 2025

The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi More

by carlosjr45.ca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia! We're delighted to hear that Jeremy and the team provided exemplary service. We appreciate your support and look forward to serving you again in the future!

April 24, 2025

Service staff are always informative and kind. Always done in a timely manner. Waiting area is always clean. More

by jhuerta_09
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis & Jeremy
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that our service staff at Garden Grove Kia provided a positive experience. We appreciate your feedback and look forward to serving you again!

April 24, 2025

They always are pleasant and helpful. Luis is awesome, he is very attentive and thorough. More

by Crystal_vizcarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 24, 2025 -

Garden Grove Kia responded

Thank you for taking the time to review Luis and Garden Grove Kia!

April 24, 2025

Luis did my service work accurately and in a timely manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
April 24, 2025

Jeremy handled two issues for me under warranty service. Very happy when they returned clean car to me after the rrepairs were done. More

by rlektorich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy in service dept.
April 18, 2025

Chris was extremely helpful in making sure all of my vehicle’s service needs were met in a timely manner. More

by alexanncollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher
Apr 19, 2025 -

Garden Grove Kia responded

We're delighted to hear that Chris provided such helpful service at Garden Grove Kia. Thank you for sharing your experience with us!

April 15, 2025

I love taking my car to the Garden Grove Kia- their service is unlike any other! I live over an hour away and I wouldn't trust my car with anyone else, with great service from helpful and kind people l More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Apr 16, 2025 -

Garden Grove Kia responded

We're so pleased to hear that the drive is worth it for you and that our team, especially Web, makes your visits to Garden Grove Kia enjoyable. Thanks for the continued trust and support!

April 12, 2025

Jeremy with the service department was very professional and provided excellent customer service. Kia of GG completed work on my vehicle in a timely manner and communicated with me from start to finish. I More

by malstohor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox - Service Dept
Apr 14, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy and the Garden Grove Kia team provided you with excellent service. It's great to know your vehicle was taken care of efficiently, and we look forward to assisting with any future needs!

April 11, 2025

I was disappointed with the mechanic,he was asked to check the tire pressure, it was not done, he was asked to provide old parts, was missing one. Never had problem before this but now that the maintena More

by rlb723
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mechanic
Apr 22, 2025 -

Garden Grove Kia responded

It's disappointing to hear about your recent experience. We strive for thorough and attentive service, so it's concerning that we missed the mark this time. If you're open to discussing this further and giving us one more chance, please reach out so I can personally assist you. Thank you, Craig Atchison - Service Manager - 714-823-4949

April 10, 2025

Berry good service to the person help an then cine Baco next service thanks so much More

by MARIO0061M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Garden Grove Kia responded

There is nothing better than a great review. Thanks for giving Garden Grove Kia your business!

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