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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
3,575 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,575 reviews

March 20, 2024

Cesar did a great job getting me the KIA Soul I wanted at the price I was looking for. Great customer service overall. More

by raymondhiemstra
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
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Mar 20, 2024 -

Garden Grove Kia responded

Raymond, we're delighted to know Cesar was able to assist you in finding the perfect KIA Soul at Garden Grove Kia. Thanks for acknowledging our customer service!

March 20, 2024

I had a fantastic time working with Cory. Got the deal worked out over the phone since I had to fly there. Cory was patient and quick to respond. Would go back if I need another KIA. More

by ngj
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
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Mar 21, 2024 -

Garden Grove Kia responded

We're so glad to know that Cory provided you with a fantastic experience at Garden Grove Kia! We appreciate your trust in us, especially considering the distance. Looking forward to assisting you again when it's time for another KIA!

March 20, 2024

Luis was a great help and pleasant to work with. Was satisfied with my service experience More

by ajgobert
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 21, 2024 -

Garden Grove Kia responded

It's awesome to hear Luis made your time at Garden Grove Kia so wonderful. See you next time!

March 20, 2024

Very grateful for their quick diagnosis and repair. Also very flexible with me getting my car back More

by beth.copes2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Service
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Mar 20, 2024 -

Garden Grove Kia responded

Beth, it was our pleasure to provide timely and accommodating service at Garden Grove Kia! Thanks for working with us.

March 20, 2024

Timely, competent service. Courteous staff. Clean facilities. Pricing is a little high, but service is good. More

by Sjoo57
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
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Apr 03, 2024 -

Garden Grove Kia responded

We appreciate your feedback! It's great to know our team at Garden Grove Kia provided you with timely, professional service. We strive for excellence in all areas and are glad that was reflected during your visit. Safe travels!

March 20, 2024

Gave me the deal I other dealership would and good customer service from all the staff More

by dmejiamba
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Garden Grove Kia responded

We couldn't ask for a better review of Garden Grove Kia. Thanks so much for taking the time to share!

March 19, 2024

Gustavo was an amazing sales rep to work with. He made the process of looking for and buy a new car incredibly easy. He showed me multiple models without hesitation and even went and brought a car More

by colbybo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Guss Garcia
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Mar 19, 2024 -

Garden Grove Kia responded

We're so glad to know that Gustavo made your car buying experience at Garden Grove Kia a breeze! It's great to learn you found the perfect color and model. Enjoy your new ride, and thanks for sharing this review with us!

March 19, 2024

Very friendly and helpful with everything I needed to know. Was able to work with the lender to get me approved quickly. More

by ribbit4jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Taylor
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Mar 19, 2024 -

Garden Grove Kia responded

We're glad to know you had a positive experience with our team at Garden Grove Kia! We always strive for quick and efficient service. Thanks for the review, we appreciate it!

March 19, 2024

service was good, lounge room was comfortable and TV was helpful. wished there was a cookie or bagel to soothe our stomachs. More

by tsao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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Apr 03, 2024 -

Garden Grove Kia responded

We're glad to know you found our service good and the lounge room comfortable at Garden Grove Kia. We appreciate your suggestion about providing snacks - we'll certainly take it into consideration for future improvements!

March 19, 2024

The person that helped us was very helpful in answering all of our questions and making sure all of our needs were attended. More

by gabriela2284.ge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
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Mar 20, 2024 -

Garden Grove Kia responded

We're so glad to know that our team at Garden Grove Kia was able to assist you effectively and answer all your questions. Thanks for the positive feedback!

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