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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,571 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,571 reviews

April 19, 2024

Thank you very much for the good service, fast and on time, I like the service of that company in Garden Grove More

by nnvr2322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Apr 19, 2024 -

Garden Grove Kia responded

We appreciate your positive feedback! Our team at Garden Grove Kia is committed to providing timely and efficient service. Thanks for choosing us, we're here if you need anything in the future!

April 19, 2024

Great dealer! Did everything they could to get me at the price I needed I left a happy customer with a brand new 2024 Kia carnival! More

by natalierico6614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
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Apr 19, 2024 -

Garden Grove Kia responded

Natalie, we're so glad to know you left Garden Grove Kia as a happy customer with your new 2024 Kia Carnival! Thanks for sharing your positive experience. Safe travels in your new ride!

April 19, 2024

Our sales rep was Javier Santos. He made the purchase of our new Sorento a real pleasure. His knowledge of the car helped make our decision to buy. More

by RDBUTZHOME
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Santos
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Apr 22, 2024 -

Garden Grove Kia responded

We're glad to know that Javier's knowledge and assistance made your Sorento purchase a pleasure at Garden Grove Kia. We appreciate the positive feedback!

Apr 22, 2024 -

RDBUTZHOME responded

Javier spent so mush time explaining the cars features and after we purchased our 2024 Sorento he made sure to give us a complete lesson on the dashboard, cruise control, pairing phones and how the key worked. I felt very comfortable driving our new car home.

April 18, 2024

The sales team was very helpful and made the process very simple and stress free More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Najwa, Cory
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Apr 18, 2024 -

Garden Grove Kia responded

Thanks for trusting us with your business, JC! Our team at Garden Grove Kia wishes you happy miles ahead!

April 18, 2024

Great customer service and knowledgeable staff. Service and attention was focused and prompt. Thank you. More

by kandkhuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 18, 2024 -

Garden Grove Kia responded

We're glad to know you had a great experience with our team at Garden Grove Kia! Thanks for your feedback on our attentive, prompt service - see you next time!

April 18, 2024

Found me a car I bought, very friendly sales & finance reps. Took too long for the visit. More

by hollidaym45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
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Apr 19, 2024 -

Garden Grove Kia responded

We are so glad you found a new car you love at Garden Grove Kia! Thank you for leaving us a review and for your patience throughout the process. If you need anything else, we are here to help!

April 18, 2024

Excellent service. Christopher is very attentive and is accommodaing. Made a mistake with scheduling but he made sure that my car will be serviced. More

by stevenarreola_142917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher- Service
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Apr 18, 2024 -

Garden Grove Kia responded

Steven, we're glad to know Christopher was able to assist you despite the scheduling mix-up at Garden Grove Kia. Thanks for your patience and understanding!

April 17, 2024

Very good service center. Always helpful and friendly. Kept me informed about the status of my repair. Provided me with a Lyft to my home so I would not have to wait at the d More

by KYLIECARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 17, 2024 -

Garden Grove Kia responded

Kylie, we're glad to know you had a positive experience at our service center! Our team at Garden Grove Kia always aims to keep customers informed and comfortable. Thanks for your feedback!

April 17, 2024

My husband and I had a good experience with the sales team and finance manager at Garden Grove Kia. More

by anandersonrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Zepeda
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Apr 17, 2024 -

Garden Grove Kia responded

Your kind review warms our hearts! Thank you from the Garden Grove Kia Team.

April 17, 2024

Easy to work with both Sales and finance manager and took less than 3 hours for the delivery during busy Saturday afternoon. More

by MX6929
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
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Apr 18, 2024 -

Garden Grove Kia responded

We're glad to know that you found our team at Garden Grove Kia easy to work with and efficient, especially during a busy Saturday afternoon. Thanks for sharing your experience!

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