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Garden Grove Kia
Garden Grove, CA
3,450 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,450 reviews
Verified Customer
March 12, 2024
I felt welcomed since the moment I arrived to the service department. Agent explained to me in detail the recommended service for my car and the different option available to pay for it. It was quick and eas department. Agent explained to me in detail the recommended service for my car and the different option available to pay for it. It was quick and easy. More
by RANA111571
Employees Worked With
Efrain Perez / 277
March 12, 2024
Always great service. I work for Kia and that is where I recommend my friends and family go to I work for Kia and that is where I recommend my friends and family go to More
by SAMCAM13
March 11, 2024
Got at the shop and my car was received exactly at the appointment time. I was told it would take 1.5 to 2 hrs, and I got the confirmation on time. Kind and very professional team. appointment time. I was told it would take 1.5 to 2 hrs, and I got the confirmation on time. Kind and very professional team. More
by Emma Macias
Employees Worked With
Jacob Aguirre
March 10, 2024
Awful experience with garden Grove, Kia dealership, sales person, and the manager I was promised to pay MSRP plus DMV fees yet the sales person by name Josh he missed represented and lied , charged me close person, and the manager I was promised to pay MSRP plus DMV fees yet the sales person by name Josh he missed represented and lied , charged me close to $5200 additional for added on accessories. I ask him not to add any accessories on the pre-ordered vehicle very disappointed with his service as of now still don’t have, the copies of my contract they never mailed it to me horrible service terrible experience More
by krikorj
Employees Worked With
Josh
March 08, 2024
Great professional service from Cory and Hiro. Worked with us upfront to agree on pricing before we even arrived. No surprises, no upselling. Cory took the extra time and attention to explain all Worked with us upfront to agree on pricing before we even arrived. No surprises, no upselling. Cory took the extra time and attention to explain all the additional car features, which would of taking me a whole day to read through the owners manual. Couldn’t be happier with our purchase. Thank you. More
by nartinnorman
Employees Worked With
Cory Taylor & Hiro Sayama
March 08, 2024
Kind employees who communicate well. They were timely in their work. I had to visit twice, though, when it would have been nice to have ordered the recalled parts before the first visit. They were timely in their work. I had to visit twice, though, when it would have been nice to have ordered the recalled parts before the first visit. More
by ryanspeterson1
Employees Worked With
Can't remember
March 07, 2024
Juan was great and really helpful. He did his best and got me the deal I wanted. Kudos to everyone for making the deal happen. Smooth process as well. He did his best and got me the deal I wanted. Kudos to everyone for making the deal happen. Smooth process as well. More
by gsitty
Employees Worked With
Juan, Gonzalez
