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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,571 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,571 reviews

April 26, 2024

Chris’s customer service was excellent. We are so thankful to have found this location. More

by hensonpriscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
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Apr 26, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are glad that Chris delivered standout service and we are looking forward to having you as a customer. See you next time!

April 25, 2024

Overall I left Garden Grove Kia that evening completely happy with everything, especially my new car. Thank you! More

by JASMIN4TORRES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer
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Apr 25, 2024 -

Garden Grove Kia responded

Jasmin, we're delighted to know you had a great experience at Garden Grove Kia and left with a new car that makes you happy. Thank you for your positive feedback!

April 25, 2024

He wasn’t clear on the work that was being done to my car. I thought it was next time I got my car service but he did it this time. More

by Rmcp68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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May 20, 2024 -

Garden Grove Kia responded

I'm sorry to read about the confusion regarding your car's service. We aim for clear communication and it seems we missed that mark this time around. I'd like to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Craig Atchison - Service Manager - 714-823-4949

April 24, 2024

I’m so happy with my purchase, Cory and Daniela were amazing and I walked out with my dream car the same day :) best experience I’ll definitely be sending my people over! More

by SSALLOUM77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Taylor, Daniela Arellano
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Apr 24, 2024 -

Garden Grove Kia responded

We're so glad to know that Cory and Daniela were able to help you find your dream car at Garden Grove Kia! We appreciate the recommendation, and we'll be here for any future needs. Enjoy your new ride!

April 24, 2024

The dealership was very accommodating our needs for a new car for our son. We were able to complete the transaction very smoothly. More

by MSLSHOFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua McCune
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Apr 24, 2024 -

Garden Grove Kia responded

We're glad to know that we could help you find a new car for your son at Garden Grove Kia! Thanks for sharing about the smooth transaction. Safe travels ahead!

April 24, 2024

We received swift, personal and expert service from all team members. They tackled our last minute problem with ease and great care. More

by dianarudesill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Apr 24, 2024 -

Garden Grove Kia responded

Diana, we're so glad to know our team at Garden Grove Kia was able to provide you with an efficient and expert service. Thanks for sharing your experience!

April 24, 2024

I was genuinely surprised and happy with my experience especially after having a bad experience at Cerritos dealer. My sales person was knowledgeable and friendly. He made me feel heard and he did pressur More

by cindycabrera64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Campos
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Apr 24, 2024 -

Garden Grove Kia responded

Cindy, we're so glad to know you had a positive experience at Garden Grove Kia after your previous encounter. It's great that our team could provide the friendly and knowledgeable service you deserve! Thanks for considering us for future referrals - it means a lot!

April 24, 2024

Quick service. I was there for oil change and tire rotation. Jeremy helped me out. While he explained what was best for my car, he didn't push anything. He respecte More

by jy416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Apr 24, 2024 -

Garden Grove Kia responded

We're glad to know that you had a positive experience with our service team at Garden Grove Kia, especially with Jeremy. We look forward to seeing you again for future services!

April 23, 2024

The service department was great and efficient. I was in for my initial service, but needed to drop it off early. They found a cancellation in the schedule and offered to do the service while I wai More

by rob@georgeyardley.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
(Great guy...I don't recall his name)
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Apr 23, 2024 -

Garden Grove Kia responded

Hi Rob! We're glad to know our service department at Garden Grove Kia was able to accommodate your schedule and provide efficient service. Thank you for choosing us, we look forward to assisting you in the future!

April 23, 2024

Javier helped me get my new car! He was patient, kind, very knowledgeable and he made the process easy. Highly recommend asking for him next time you go to Kia. More

by jessicacorzo94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
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Apr 23, 2024 -

Garden Grove Kia responded

Jessica, we're thrilled to know that Javier helped you find your new car at Garden Grove Kia! Thanks for recommending out team - here's to the road ahead!

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