Garden Grove Kia

Good customer ans car service. Jeremy worked on car and did a good job. Thank you. Jeremy worked on car and did a good job. Thank you. More

Sales guy named Gustavo Garcia lied about another family wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were suppo wanting to buy the same car as me at the same time in order to hard close the deal. They also took the floor mats out of the car when they were supposed to be included. More

Efrain is always extremely helpful during my visits. Best customer service and extremely knowledgeable! Thank you. Best customer service and extremely knowledgeable! Thank you. More

Jeremy from service was extremely helpful. My first time there and you was also very patient with me! My first time there and you was also very patient with me! More

I went in for my first service on my new vehicle. The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of The waiting area was nice, clean, comfortable. I was quoted about 1.5 hours for length of time the service; and the timing was accurate. The price of the service was fair and outlined on the invoice. They washed my car before returning it to me, which was nice. Christopher, my service liaison, was friendly and got me back on the road quickly. More

I was told by Efraín that I would get a phone call when the ordered part arrived at the dealership. I never got a phone call, I called a day after the scheduled arrival date. I doubt the part arrived the m the ordered part arrived at the dealership. I never got a phone call, I called a day after the scheduled arrival date. I doubt the part arrived the morning I called. I work in the area and I could have dropped off the car on Wednesday after work. Had I been given this option I'm sure I would've received the car back from you the same time I dropped it off. Efraín was cool, but I didn't appreciate not receiving a call when the part arrived. More

Our experience at Garden Grove Kia exceeded our expectations. They were knowledgeable, patient, efficient, and friendly. We didn’t feel pressured and they did everything they could to meet our need expectations. They were knowledgeable, patient, efficient, and friendly. We didn’t feel pressured and they did everything they could to meet our needs. Outstanding! More

I recently had an excellent experience with Kia's customer service team. From scheduling appointments to addressing my concerns, they were professional, friendly, and efficient. The representatives w customer service team. From scheduling appointments to addressing my concerns, they were professional, friendly, and efficient. The representatives were knowledgeable and went above and beyond to ensure my satisfaction. Overall, I highly recommend Kia's customer service for their exceptional assistance and dedication to their customers' needs. More

Jeremy did a great job. The communication and follow up with him was excellent and my vehicle was ready when he said it would be. The communication and follow up with him was excellent and my vehicle was ready when he said it would be. More

Always appreciate the service I receive at the Garden Grove Kia. I purchased my car from this location, and continue to drive a couple extra miles to the service center. Chris has helped me during my las Grove Kia. I purchased my car from this location, and continue to drive a couple extra miles to the service center. Chris has helped me during my last couple visits. He is always very helpful. More