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Garden Grove Kia

Garden Grove, CA

4.7
3,450 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,450 reviews

March 20, 2024

Gave me the deal I other dealership would and good customer service from all the staff More

by dmejiamba
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Garden Grove Kia responded

We couldn't ask for a better review of Garden Grove Kia. Thanks so much for taking the time to share!

March 19, 2024

Gustavo was an amazing sales rep to work with. He made the process of looking for and buy a new car incredibly easy. He showed me multiple models without hesitation and even went and brought a car More

by colbybo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Guss Garcia
Mar 19, 2024 -

Garden Grove Kia responded

We're so glad to know that Gustavo made your car buying experience at Garden Grove Kia a breeze! It's great to learn you found the perfect color and model. Enjoy your new ride, and thanks for sharing this review with us!

March 19, 2024

Very friendly and helpful with everything I needed to know. Was able to work with the lender to get me approved quickly. More

by ribbit4jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Taylor
Mar 19, 2024 -

Garden Grove Kia responded

We're glad to know you had a positive experience with our team at Garden Grove Kia! We always strive for quick and efficient service. Thanks for the review, we appreciate it!

March 19, 2024

service was good, lounge room was comfortable and TV was helpful. wished there was a cookie or bagel to soothe our stomachs. More

by tsao
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Apr 03, 2024 -

Garden Grove Kia responded

We're glad to know you found our service good and the lounge room comfortable at Garden Grove Kia. We appreciate your suggestion about providing snacks - we'll certainly take it into consideration for future improvements!

March 19, 2024

The person that helped us was very helpful in answering all of our questions and making sure all of our needs were attended. More

by gabriela2284.ge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Mar 20, 2024 -

Garden Grove Kia responded

We're so glad to know that our team at Garden Grove Kia was able to assist you effectively and answer all your questions. Thanks for the positive feedback!

March 19, 2024

Great service. Very responsive with every inquiry. They went above and beyond to earn my buisness. More

by cathyegner
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Joshua Mccune
Mar 19, 2024 -

Garden Grove Kia responded

When a customer says words like this, we know we're doing things right at Garden Grove Kia! It's an honor to have earned your business. Thank you for all your support!

March 19, 2024

Not pushy. Just helped us purchase the vehicle by answering our questions and driving the car. Supported our decision making process and last minute changes. More

by jdhshop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua McCune
Mar 19, 2024 -

Garden Grove Kia responded

We're glad to know our team at Garden Grove Kia was able to assist you and supported your decision-making process. Thanks for sharing your positive experience with us!

March 19, 2024

Kristina was so helpful throughout the entire process and very polite and kind and so as the sales manager.. Would recommend this store.. More

by Charlie Magbanua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Garden Grove Kia responded

Charlie, we're glad to know Kristina and our team at Garden Grove Kia were able to assist you. Thanks for recommending us!

March 19, 2024

Took my car in for service I felt valued and appreciated. Thank you garden grove kia for an excellent customer service experience. I will definitely bring my car again. More

by MIXAEL.MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy fox in service.
Mar 19, 2024 -

Garden Grove Kia responded

Mixael, we're glad to know you felt valued during your service visit at Garden Grove Kia. Thanks for putting your trust in us - see you next time!

March 19, 2024

Jeremy was my car service rep. He was so awesome from start to finish. He offered my option so I can choose on which service I wanted. This dealership is fast and efficient. I will More

by joyce miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in service
Mar 19, 2024 -

Garden Grove Kia responded

Joyce, we're delighted to know that Jeremy provided you with excellent service at Garden Grove Kia. We appreciate your recommendation and look forward to assisting you again in the future!

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