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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,449 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,449 reviews

March 21, 2024

Love my new car. Very easy process. Everything that was promised to me was delivered during car buying process. More

by laurencollie13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caesar
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Mar 22, 2024 -

Garden Grove Kia responded

Lauren, we're delighted to know you had a smooth car buying experience at Garden Grove Kia and that everything promised was delivered. Enjoy your new ride!

March 21, 2024

Super smooth buying process. They were very accommodating and helpful. Very happy with my car More

by fae.costa
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
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Mar 21, 2024 -

Garden Grove Kia responded

Happy customers make us happy, Fae, and we're elated that our team could deliver 5-star service at Garden Grove Kia! We hope you continue enjoying your ride. Safe travels!

March 21, 2024

Was very pleased with good service. The staff was kind and helpful. Juan was great. Daniela was great as well and helpful More

by billieasmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela And juan
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Mar 21, 2024 -

Garden Grove Kia responded

We're delighted to know that Juan and Daniela provided you with great service at Garden Grove Kia. Thank you for your kind words!

March 20, 2024

Gave me the deal I other dealership would and good customer service from all the staff More

by dmejiamba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Garden Grove Kia responded

We couldn't ask for a better review of Garden Grove Kia. Thanks so much for taking the time to share!

March 20, 2024

Great customer service Real quick turn around time Very much affordable Will continue to come back for my requirements regarding my car More

by HP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Mar 20, 2024 -

Garden Grove Kia responded

We're delighted to know you had a great experience with our team at Garden Grove Kia! We appreciate your feedback and look forward to assisting you with all of your future needs. Safe travels!

March 20, 2024

Cesar did a great job getting me the KIA Soul I wanted at the price I was looking for. Great customer service overall. More

by raymondhiemstra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
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Mar 20, 2024 -

Garden Grove Kia responded

Raymond, we're delighted to know Cesar was able to assist you in finding the perfect KIA Soul at Garden Grove Kia. Thanks for acknowledging our customer service!

March 20, 2024

I had a fantastic time working with Cory. Got the deal worked out over the phone since I had to fly there. Cory was patient and quick to respond. Would go back if I need another KIA. More

by ngj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
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Mar 21, 2024 -

Garden Grove Kia responded

We're so glad to know that Cory provided you with a fantastic experience at Garden Grove Kia! We appreciate your trust in us, especially considering the distance. Looking forward to assisting you again when it's time for another KIA!

March 20, 2024

Luis was a great help and pleasant to work with. Was satisfied with my service experience More

by ajgobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 21, 2024 -

Garden Grove Kia responded

It's awesome to hear Luis made your time at Garden Grove Kia so wonderful. See you next time!

March 20, 2024

Very grateful for their quick diagnosis and repair. Also very flexible with me getting my car back More

by beth.copes2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Service
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Mar 20, 2024 -

Garden Grove Kia responded

Beth, it was our pleasure to provide timely and accommodating service at Garden Grove Kia! Thanks for working with us.

March 20, 2024

Timely, competent service. Courteous staff. Clean facilities. Pricing is a little high, but service is good. More

by Sjoo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
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Apr 03, 2024 -

Garden Grove Kia responded

We appreciate your feedback! It's great to know our team at Garden Grove Kia provided you with timely, professional service. We strive for excellence in all areas and are glad that was reflected during your visit. Safe travels!

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