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Garden Grove Kia
Garden Grove, CA
3,449 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,449 reviews
Verified Customer
March 26, 2024
Friendly, professional, and knowledgeable staff. Easy to make an appointment. Kept me informed and completed the work ahead of when it was promised. Easy to make an appointment. Kept me informed and completed the work ahead of when it was promised. More
by DLGLICKMAN
Employees Worked With
Efrain in service
March 26, 2024
Chad and Javier were extremely helpful! They didn’t have the exact car I wanted on the lot and Chad found the exact car I wanted and expedited it down to Garden Grove to seal the deal! I ca They didn’t have the exact car I wanted on the lot and Chad found the exact car I wanted and expedited it down to Garden Grove to seal the deal! I came back to the dealership the next day and left with my new car! More
by wfclauren
March 25, 2024
21 March 2024 - White Kia Sportage Hybrid 2023 After attending a scheduled service for a filter and oil change the next day, my car pretty much stopped running. You can see the errors. It looks like the attending a scheduled service for a filter and oil change the next day, my car pretty much stopped running. You can see the errors. It looks like they forgot to tighten some bolts and rods. And all the people are paying them to do it. I think it's best not to visit their service because you will get a broken car afterward. I am in critical condition because of what happened. I bring the car in again to fix the issues the service left me with and the next day they tell me the car is absolutely fine. They just blatantly lied to my eyes. I have tons of proof: oil puddle from my car, errors on the control panel. Again, I came to get my car serviced and they broke it for me. They didn't screw in the oil filter. More
by Maksim Belobrov
Employees Worked With
JACOB AGUIRRE; Fernando Maya
March 23, 2024
From start to finish this was an amazing car buying experience I dealt with the salesman, Josh McCune, and he answered all my questions with knowledge and care. experience I dealt with the salesman, Josh McCune, and he answered all my questions with knowledge and care. More
by awakenrachel
Employees Worked With
Josh McCune
March 23, 2024
Working with Kia of Garden Grove couldn't have been better and gone more smoothly. Sam Carmona took exceptional care of us and made the process of buying our new Sportage SX Prestige Hybrid a very easy better and gone more smoothly. Sam Carmona took exceptional care of us and made the process of buying our new Sportage SX Prestige Hybrid a very easy and pleasant experience. He was a real pleasure to work with and I won't hesitate to recommend him to people I may know who are looking to get themselves into a new KIA. A big thank you to Sam and also to Giovanni! Great dealership! More
by redroverames
Employees Worked With
March 22, 2024
You know the kia soul has oil issues. My year is affected. They should replace my engine immediately. I have purchased two kia souls trying to get a good one. Now it is time for kia to s My year is affected. They should replace my engine immediately. I have purchased two kia souls trying to get a good one. Now it is time for kia to step up. Help me. Do the right thing. Now I need to get a xxxx lawyer. Not sure of the employees I spoke to. More
by JIVETIME
Employees Worked With
Chris Mcgregor
March 21, 2024
I went in this week for regular servicing and everything went very smoothly. Chris took care of me immediately, told me how long it would take and he was spot on. went very smoothly. Chris took care of me immediately, told me how long it would take and he was spot on. More
by ALYSON.EMERY.ZAHN
Employees Worked With
Chris in the service department.
March 21, 2024
Christopher was very helpful, knowledgeable and accommodating as I am currently dealing with a physical disability. My only issue, which is not on him, is receiving coupons in the mail that quote accommodating as I am currently dealing with a physical disability. My only issue, which is not on him, is receiving coupons in the mail that quote one price and then show up thinking I am getting the price on the coupon and being told it does not apply to my type of vehicle. I do not recall the coupon flyer stating only applies to specific vehicles/drive type. More
by janeecheree
Employees Worked With
Christopher Franklin
