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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,765 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,765 reviews

August 20, 2024

Kia service department was awesome. Great fast customer service. Appointment was easy to make and we were even seen early. More

by TESYERIKA
Recommend Dealer
Yes
Employees Worked With
Service department
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Aug 20, 2024 -

Garden Grove Kia responded

Tesyerika, we're delighted to hear you had a great experience with our service department at Garden Grove Kia. Thanks for sharing your positive feedback!

August 19, 2024

Very helpful info from my service advisor, I was advised accurately about the issue and potential causes, and it was resolved quickly More

by troy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Aug 19, 2024 -

Garden Grove Kia responded

Troy, we're glad to hear that our service advisor at Garden Grove Kia provided helpful and accurate information. Thanks for sharing your positive experience!

August 18, 2024

They handled the manufacturing recall quick and easy. They were also able to fix the back lights for a cheaper and more reasonable price than the original price. More

by celeste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
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Aug 19, 2024 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia was able to address the recall and fix your back lights efficiently and affordably. Thanks for sharing your positive experience!

August 18, 2024

I recently took my vehicle in for service, everything went smooth and on point as expected.👍 More

by ANTONIOSANDERSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Aug 19, 2024 -

Garden Grove Kia responded

Thank you so much, Antonio! We appreciate your business here at Garden Grove Kia.

August 17, 2024

Poor management, he sent my sales rep home for honoring a deal we had in place and then the manger said no deal More

by jrcejudo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Clarke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
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August 17, 2024

Great experience friendly, Iinformative and patient sales rep. "Elmo". Great team support within kia team. More

by DARIO2380
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer "Elmo"
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Aug 19, 2024 -

Garden Grove Kia responded

We're delighted to hear that Elmo and the Garden Grove Kia team provided a friendly, informative, and patient experience. Thanks for sharing your positive feedback!

August 17, 2024

I was sold an alarm system with my used car and it told me that I would get an app of welcome kit in the mail. It’s been four weeks. I haven’t even heard anything and I paid 1295 for that. More

by Seedat
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elias
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August 17, 2024

Always great service and knowledgable recomendations. I would definetely recommend this dealership tovanyone that oens a Kia. More

by kamikazecory
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
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Aug 19, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear that our team at Garden Grove Kia provided great service and knowledgeable advice. We appreciate your support!

August 17, 2024

My car needed the 8k service. Christoper helped me with that. It took 2 hour to my service which was great. They washed the car because it was dirty. More

by robertcourtney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
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Aug 19, 2024 -

Garden Grove Kia responded

Robert, we're glad to hear Christopher and the Garden Grove Kia team took great care of your car's service needs. Thanks for sharing your experience!

August 16, 2024

Great deals Awesome friendly service answered all my questions overall great experience with the purchase More

by adidas79_silva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
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Aug 19, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're delighted to hear that you enjoyed the service and deals at Garden Grove Kia. Enjoy your new purchase!

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