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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,570 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,570 reviews

May 22, 2024

They are very friendly and the salesman too. very friendly They are very friendly and the salesman too. very friendly More

by jinajina7125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
El torrez, Kadin Espinosa
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May 22, 2024 -

Garden Grove Kia responded

We're delighted to know you found our team at Garden Grove Kia friendly and helpful. Thanks for the positive feedback!

May 22, 2024

Everyone is always very friendly. The dealership is very efficient when servicing your vehicle. I’ll be back. More

by wright.christophera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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May 22, 2024 -

Garden Grove Kia responded

We're glad to know you've had a positive experience with our team at Garden Grove Kia! We appreciate your feedback and look forward to seeing you again for future services. Safe travels until then!

May 22, 2024

I just turned in my old lease for a new one. Gustavo was wonderful. The car (Niro PHEV) is wonderful. I always feel valued and respected when I go to this dealer--and never like they are tryin More

by pammcgs
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo
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May 22, 2024 -

Garden Grove Kia responded

We're so glad to know you had a positive experience with Gustavo and our team at Garden Grove Kia! We always aim for transparency and respect in all interactions. Enjoy your new Niro PHEV lease, we appreciate the support!

May 22, 2024

Efrain was transparent about the what service would need to do to the car and what I could expect. More

by phil.j.derasmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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May 22, 2024 -

Garden Grove Kia responded

Phil, it's great to hear that Efrain was transparent and ensured you were happy with our services. Thanks for choosing Garden Grove Kia and leaving us a five-star review!

May 21, 2024

Work performed as promised in a timeframe that met ny expectations. Well done. Dealership is convenient More

by funarib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
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May 21, 2024 -

Garden Grove Kia responded

We're glad to know we met your expectations with our service at Garden Grove Kia! Thanks for the positive feedback and for choosing us. Safe travels ahead!

May 21, 2024

Love this dealer, every time I come for oil change always makes me feel welcomed and great service. More

by tsalvador90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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May 21, 2024 -

Garden Grove Kia responded

We're delighted we have provided helpful service. Thank you for working with us! - Garden Grove Kia Team

May 21, 2024

Best service , prompt response , customer friendly , reliable, listens to requests and complaints. Provided us with rental car for months till our car got fixed More

by Anusha Madhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name of the people helped
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May 21, 2024 -

Garden Grove Kia responded

Anusha, we're glad to know that you had a positive experience with our team at Garden Grove Kia. We always aim for excellent service and customer satisfaction. Thank you for your feedback!

May 21, 2024

Super simple and quick process. They were able to work with an issue on my previous car that I had problems with everywhere else I went! So happy with my new car! Only thing that More

by dani.h333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 21, 2024 -

Garden Grove Kia responded

We're glad to know that we could help you overcome the issue with your previous car and make the process quick and simple at Garden Grove Kia. We understand your concern about hidden add-ons, as we always strive for transparency. Enjoy your new ride!

May 21, 2024

Very satisfied with my purchase. Great price and superior customer service. Javi and Elmer went above and beyond! More

by IDempsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi and Elmer
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May 21, 2024 -

Garden Grove Kia responded

We're delighted to know you had a satisfying experience with Javi and Elmer at Garden Grove Kia! Thanks for sharing your feedback, we appreciate it. Enjoy your new purchase!

May 21, 2024

Close attention to what you need . .. explains everything you need to know befor and after . More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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May 21, 2024 -

Garden Grove Kia responded

All of us at Garden Grove Kia are happy to see this wonderful feedback! Thank you, Jaime!

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