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Garden Grove Kia

Garden Grove, CA

4.7
3,447 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,447 reviews

April 01, 2024

Very polite took care of my service and was done quick at no time thank you Luis for the help More

by Nolberto F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Service Advisor
Apr 01, 2024 -

Garden Grove Kia responded

Nolberto, thank you for reviewing Garden Grove Kia! We hope you have a lovely day!

April 01, 2024

Brought my car in to be looked at as I had a couple of concerns after purchasing the week before. Was given a heads up as to how long it would take. This was very helpful as it allowed me to plan my time More

by priscillia.seelan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain / Chris
Apr 02, 2024 -

Garden Grove Kia responded

Priscillia, we're glad to know that our team at Garden Grove Kia was able to address your concerns in a timely manner. We always aim for transparency and efficiency with our service. Thanks for the feedback!

March 30, 2024

Garden Grove Kia has always been the place to go. I trust them for any of my Kia needs. Everyone from the Sales staff to the Service team have been A++!! More

by nlemons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Garden Grove Kia responded

We're so glad to know that you trust our team at Garden Grove Kia for all your needs. Thanks for the A++ rating. We look forward to continuing serving you!

March 29, 2024

We walked into the Dealership knowing what car we wanted. We changed our minds 3 times. We finally selected the car that was right for us. Our sales person, David Sushch, and the Finance dept were very polit More

by Steve60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Sushch
Mar 29, 2024 -

Garden Grove Kia responded

We're glad to know that you had a positive experience with David and our finance team at Garden Grove Kia. It's great to see they were able to assist in finding the perfect car for your needs! We look forward to seeing you again when it's time for another purchase. Safe travels until then!

March 29, 2024

I made the reservation online with Andrea, however, she was in the middle of a sale when we arrived. Fortunately, she was able to have Aldo work with us. He is great!!! Everything went very smoothly fro More

by janmadnick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Yarez
Apr 01, 2024 -

Garden Grove Kia responded

Jan, it's great to know that Andrea and Aldo made your experience at Garden Grove Kia a smooth one. We appreciate the recommendations! Enjoy your new ride and stay in touch if you need anything else.

March 29, 2024

Great experience purchasing our Telluride, sales associates were super helpful and financing was a breeze. More

by meeshyca
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J. Santos
Mar 29, 2024 -

Garden Grove Kia responded

We're glad to know your experience purchasing your Kia Telluride at Garden Grove Kia was a breeze! Our team is always here to help. Enjoy your new ride!

March 28, 2024

Good service fromLuis. Waiting time went very fast. Explanation of services rendered and provided recommendations for next visit. More

by pandjfesler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 28, 2024 -

Garden Grove Kia responded

Thanks for the positive feedback! We're glad to know Luis provided you with good service and made your wait time fly by at Garden Grove Kia. We are here for anything else you might need down the road!

March 28, 2024

Very great service! As soon as I got there I was immediately greeted by someone More

by rubenbravo928
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 29, 2024 -

Garden Grove Kia responded

It's great to hear that the Garden Grove Kia team was welcoming and delivered five-star service! Thanks for sharing and we'll see you next time.

March 28, 2024

Clean, the staff (Luis) courteous, very knowledgeable, helpful, and all around amazing! Took the time to explain everything that not only my car needed but what was suggested and why. He cares about the s More

by veronicatran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 29, 2024 -

Garden Grove Kia responded

We're delighted to know that you had a great experience with Luis at Garden Grove Kia! Our team is dedicated to providing top-notch service and ensuring our customers understand their car's needs. Thanks for recommending us. We appreciate it!

March 28, 2024

Muy buen servicio y atención me gusta como me tratan me hacen sentir relajado se que mi seguridad esta en buenas manos More

by lutoca31@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Personal de servicio
Mar 29, 2024 -

Garden Grove Kia responded

Gracias por compartir su experiencia positiva con nosotros en Garden Grove Kia. Nos alegra saber que se siente relajado y seguro con nuestro servicio. Esperamos verle de nuevo pronto!

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