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Garden Grove Kia

Garden Grove, CA

4.7
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,686 reviews

April 11, 2025

I was disappointed with the mechanic,he was asked to check the tire pressure, it was not done, he was asked to provide old parts, was missing one. Never had problem before this but now that the maintena More

by rlb723
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Mechanic
Apr 22, 2025 -

Garden Grove Kia responded

It's disappointing to hear about your recent experience. We strive for thorough and attentive service, so it's concerning that we missed the mark this time. If you're open to discussing this further and giving us one more chance, please reach out so I can personally assist you. Thank you, Craig Atchison - Service Manager - 714-823-4949

April 10, 2025

Berry good service to the person help an then cine Baco next service thanks so much More

by MARIO0061M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Garden Grove Kia responded

There is nothing better than a great review. Thanks for giving Garden Grove Kia your business!

April 10, 2025

Very personable and intelligent. Javier is a man of his word and did all he could to find me my dream car; he will always be recommended by me. Cory knew all the details of how to ut More

by Soldier16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
Apr 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that Javier, Cory, and Chad made your experience at Garden Grove Kia so positive! It's wonderful knowing our team could assist you in finding your dream car while making the process stress-free. Thank you for recommending us!

April 10, 2025

I had a wonderful experience working with Rebecca and David! They were so knowledgeable and pleasant to work with. More

by sondrachristine1986
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca and David
Apr 11, 2025 -

Garden Grove Kia responded

We're delighted to hear that Rebecca and David provided you with a wonderful experience at Garden Grove Kia! Thank you for sharing your positive feedback, and we hope to see you again in the future.

April 09, 2025

Took great care of my car during the scheduled servicing. On time, courteous and professional. Extraordinary in all aspects. Good value for the price as well. More

by rxdolnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 10, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience with Garden Grove Kia was extraordinary and met all your expectations. Thank you for highlighting our team's professionalism and value!

April 09, 2025

Although, family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo More

by Michael Shon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox, Luiz Mendoza
Apr 10, 2025 -

Garden Grove Kia responded

Michael, we're delighted to hear that Jeremy and the Garden Grove Kia team made your visit a pleasant one! It's always nice to see familiar faces like Luiz's. Thank you for choosing us for your Sedona's maintenance needs!

April 08, 2025

Walked up without any real intention to leave with a new car. I was in the “just looking” mindset. Cesar Hernandez showed my friend and I a few different options. She is in the market for a full electric ve More

by Dena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Hernandez
Apr 09, 2025 -

Garden Grove Kia responded

Dena, we're delighted to hear that Cesar and Kenny made your experience at Garden Grove Kia so positive! Enjoy the ride in your new 2025 hybrid Kia Sorento, it sounds like a fantastic choice. Thank you for sharing this wonderful feedback with us!

April 08, 2025

Great people at GG Kia! I am a returning customer due to this fact. Thank you! More

by Robin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Garden Grove Kia responded

Robin, thanks for the awesome review of Garden Grove Kia! We are glad that you enjoy working with our team.

April 07, 2025

Such amazing customer service! I had the pleasure of leasing a new car with the Garden Grove Kia team, and I highly recommend this dealership! The staff, especially Abraham Choi an More

by ejang0703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Choi, Kenny Seo
Apr 08, 2025 -

Garden Grove Kia responded

We're delighted to hear that Abraham and Kenny provided such outstanding service during your leasing experience at Garden Grove Kia! It's great to know you felt relaxed and well taken care of. Thank you for recommending us, enjoy your new car!

April 05, 2025

Luis is always so very friendly, courteous, and efficient, and above all honest. This is so important to me as I am a senior. Kia from Garden Grove is the best, in service and polite employees. More

by rmr1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Apr 07, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Luis and the team at Garden Grove Kia provided such friendly and honest service. We appreciate your kind words, especially coming from a valued senior customer. We are looking forward to serving you in the future!

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