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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,324 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,324 reviews

November 05, 2024

Kia GG was fast and efficient! Loved working with Jeremy in the service department. He was helpful and got me in and out More

by alexjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Nov 05, 2024 -

Garden Grove Kia responded

Alex, we're delighted to hear that Jeremy and the Garden Grove Kia team provided you with fast and efficient service. Thanks for sharing your experience!

November 05, 2024

Eric was very helpful. Will definitely be returning back to this dealership for any future services More

by acevedo.diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Eric at Garden Grove Kia. We look forward to assisting you again. Safe travels!

November 05, 2024

I wish I could have given 5 stars, but since they promised me all weather mats and didn’t mail them to me, in-spite of multiple calls. More

by murthy.deepak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cory
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Nov 15, 2024 -

Garden Grove Kia responded

I apologize for the inconvenience regarding the all-weather mats for your vehicle. We aim to fulfill our promises and it's disappointing to hear this hasn't been resolved yet. Please reach out so we can sort this out. Thank you, Mike Mosier - General Sales Manager - (714) 823-4949

November 04, 2024

Nothing special about this dealership. Usual customer and dealership transactions, which you would expect. The finance person didn't even bother to explain what I was signing. I wouldn't More

by alex0629
Recommend Dealer
No
Employees Worked With
Caesar
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Nov 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback, Alex. We strive to provide exceptional service and it's disappointing to hear that we didn't meet those expectations during your visit, especially with the finance process. If there's anything specific you'd like us to address or if you have any further questions, please feel free to reach out. Thank you, Chad Clarke - Sales Manager - 714-823-4949

November 01, 2024

Professional and polite. They are happy to answer all questions. This will be my main spot to have my ev repaired More

by milene.mg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 01, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided professional and polite service! We're here for all your EV repair needs, so feel free to reach out anytime. Thank you for choosing us as your go-to spot!

November 01, 2024

I had a great first time experience at the garden Grove Kia. Eric was great at explaining everything. Thanks More

by meganamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
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Nov 01, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric made your first experience at Garden Grove Kia a great one! Thank you for sharing, and we hope to see you again in the future.

November 01, 2024

This is by far the best service center in Orange County. Chris and the other staff st the front desk were very helpful. The mechanics fixed my car in a timely manner. Will definitely be back. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris at front desk
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Nov 04, 2024 -

Garden Grove Kia responded

Alicia, we're delighted to hear that Chris and the team at Garden Grove Kia provided you with such excellent service. Thank you for your kind words, and we look forward to seeing you again!

November 01, 2024

Someone so friendly to me and taking care of me good service thanks for all More

by trucdoan0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
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Nov 04, 2024 -

Garden Grove Kia responded

Thank you for the positive review of Garden Grove Kia! We appreciate your trust in our team!

October 31, 2024

I was helped by the service representative named chris. He did a really good job in knocking some prices off for my 60,000 mile maintenance. More

by The Sperm mo-bile.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service
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Nov 01, 2024 -

Garden Grove Kia responded

We're glad to hear that Chris was able to assist you with your 60,000-mile maintenance at Garden Grove Kia. It's great when our team can provide excellent service and savings for our customers!

October 31, 2024

They were very straight forward and honest. Honored a deal we made ove email. The salesperson Elmer Miranda was top notch More

by tomb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer Miranda
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Nov 01, 2024 -

Garden Grove Kia responded

We're delighted to hear that Elmer and the team at Garden Grove Kia provided straightforward and honest service, especially with honoring your email deal. Thank you for sharing this positive experience!

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