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Garden Grove Kia

Garden Grove, CA

4.7
3,755 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,755 reviews

September 06, 2024

I had a very nice salesperson who was very patient while I learned the car. More

by lindahilburg111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Garden Grove Kia responded

Linda, we are grateful for your review. Thank you from all of us at Garden Grove Kia!

September 06, 2024

Chad is very professional and attentive. He answered all of my questions clearly and thoroughly. I would highly recommend Kia of Garden Grove! More

by stellageorgoulis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Sep 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chad provided such professional and attentive service at Garden Grove Kia. Thank you for the high recommendation, Stella!

September 05, 2024

I had a 9:30 appointment and arrived at 9:25 and the service man didn't come to my car until 9:45 More

by brian.beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
worked with service dept
September 04, 2024

They sold me a car with a bad engine. I bought it 4 months ago and I have had it in there 6 times. It consumes all of the oil every 1,000 miles. They just replaced another part. I have co More

by herbertandrea05
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Time and time again. ..we'll always turn to Garden Grove Kia for our car needs. Several days before going to this Kia dealership, my husband and I got the run-around and d More

by maria.orr1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Garden Grove Kia responded

Maria, we're delighted to hear that Khristina, Paul, and the team at Garden Grove Kia provided such a positive experience. Thanks for your recommendation and support! Enjoy your new car!

September 03, 2024

David and Paul were very kind and extremely helpful! The process was very quick and easy because of them. More

by rberzak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Susch
Sep 03, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear David and Paul made the process quick and easy at Garden Grove Kia. Enjoy your new ride!

September 03, 2024

I was looking to get into a Kia as my new company car, which the owner of my company put me in charge to find, I had never done this type of purchase before and really needed someone to walk me through wh More

by Twyla2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience. We're glad Khristina was able to turn things around and provide the support needed at Garden Grove Kia. We'll make sure she gets the recognition she deserves! Enjoy your new company car!

September 03, 2024

Kristina was amazing, excellent customer service. Helped us get into our second Kia Sorento in the color, trim we wanted and the whole entire process including the trade in went fast and smoothly. T More

by RS_NVRRT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Garden Grove Kia responded

We're delighted to hear that Kristina provided excellent service and made your second Kia Sorento purchase at Garden Grove Kia smooth and fast. Enjoy the new ride, and thanks for choosing us again!

September 02, 2024

Everyone was very friendly, had bright expressions, and it was very impressive to see them working so hard. Seeing them working hard and doing their best made me decide to buy a car from this dealer. More

by ryanwooifa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Sep 03, 2024 -

Garden Grove Kia responded

Ryan, we're delighted to hear that our team's hard work and friendly service at Garden Grove Kia made a positive impression on you. Enjoy your new car!

September 02, 2024

After leaving the dealership we saw an issue with the car and I am hoping well get the same good service as we did originally in order to fix this More

by brad.wfalk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Garden Grove Kia responded

Brad, thanks for bringing this to our attention. We're committed to ensuring you receive the same level of service at Garden Grove Kia when addressing any issues with your car. Please reach out so we can assist further!

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