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Garden Grove Kia
Garden Grove, CA
3,755 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,755 reviews
Verified Customer
September 10, 2024
This was my first ever car buying experience from a dealer and all I can say is WOW! Sam was amazing and got me into exactly what I wanted. It was pretty painless and it felt so good driving all the wa dealer and all I can say is WOW! Sam was amazing and got me into exactly what I wanted. It was pretty painless and it felt so good driving all the way back home to Phoenix in my new ride! Highly recommend! More
by chellegordonrn
September 08, 2024
Any and all questions were answered. Sales man was great and very knowledgeable. Great experience. Sales man was great and very knowledgeable. Great experience. More
by melissabiddle4
Employees Worked With
September 08, 2024
Muy buen servicio un dealer muy limpio en sus instalaciones, servicio muy eficiente te muestran todo su inventario te dan opciones para elegir no te presionan para que elijas lo que ellos te ofre instalaciones, servicio muy eficiente te muestran todo su inventario te dan opciones para elegir no te presionan para que elijas lo que ellos te ofrecen. More
by mario.aguas1974
Employees Worked With
September 08, 2024
After consulting to other dealerships in the area, KIA of Garden Grove was able to give me a fair price for my traded car and a good deal on my new car. I am very happy. Thank you E.T. and Karla! Garden Grove was able to give me a fair price for my traded car and a good deal on my new car. I am very happy. Thank you E.T. and Karla! More
by b
September 07, 2024
Had appointment but waited for 25 sitting in my car until anyone helped me. I watched several people pull up after me and be greeted. Once i was acknowledged, my concerns were dismissed. I brought car in a anyone helped me. I watched several people pull up after me and be greeted. Once i was acknowledged, my concerns were dismissed. I brought car in after a service done 8 days before which resulted in more issues. Was made to feel issues were my fault. More
by Punkeec
Employees Worked With
Luis
September 07, 2024
My first experience here at this dealership was fantastic. Everyone was so kind to me and helped me out when I really needed help finding the perfect car for me and my family. Javier and the big bo fantastic. Everyone was so kind to me and helped me out when I really needed help finding the perfect car for me and my family. Javier and the big boss (unfortunately forgot his name sorry!) made everything easier on me when it came down to finding a good deal on a car. I’m 100% satisfied with the customer service. Definitely recommend this dealership. :) More
by melia.hobbs555
Employees Worked With
Javier Santos
September 07, 2024
Great dealership but even more impressive was the sales manager Chad Clarke! Honest and trustworthy what I can't say about to many others working in this field. We all understand how this business works an manager Chad Clarke! Honest and trustworthy what I can't say about to many others working in this field. We all understand how this business works and I really appreciate when somebody is as transparent as Chad was. I can only recommend him highly due to my experience at Garden Grove Kia. More
by robertantal
Employees Worked With
