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Garden Grove Kia
Garden Grove, CA
3,447 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,447 reviews
Verified Customer
April 18, 2024
The sales team was very helpful and made the process very simple and stress free simple and stress free More
by JC
April 17, 2024
Elias was great, so was Josh and Kenny. They worked diligently to get me the deal I was looking for. No trap no surprises. Even got me a good trade in value to sweeten the deal. They worked diligently to get me the deal I was looking for. No trap no surprises. Even got me a good trade in value to sweeten the deal. More
by A.T.
April 17, 2024
Very good service center. Always helpful and friendly. Kept me informed about the status of my repair. Provided me with a Lyft to my home so I would not have to wait at the d Always helpful and friendly. Kept me informed about the status of my repair. Provided me with a Lyft to my home so I would not have to wait at the dealer while car was being serviced. More
by KYLIECARIS
Employees Worked With
Chris
April 16, 2024
The service was excellent! The workers were all very kind and answered all of the questions that I had in depth. The service was very fast and efficient! The workers were all very kind and answered all of the questions that I had in depth. The service was very fast and efficient! More
by KARENYAMASAKI6
Employees Worked With
Efrain Perez
April 16, 2024
Amazing service end to end. I I would recommend this dealership to all my friends and family. I I would recommend this dealership to all my friends and family. More
by satejbhogill
April 16, 2024
There was one friendly person in the entire dealership, everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia has no value in customer relations, there were only one or two redeeming employees that seemed even genuinely amicable while speaking to me, the rest couldn’t be bothered with even a hi, how are you — as someone who has been in customer services for over 18 years, the experience was offensive More
by laurzeh
