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Garden Grove Kia
Garden Grove, CA
3,445 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,445 reviews
May 18, 2024
The dealership is clean. The personal are friendly and professional. The services performed were done correctly. Had to return because the part that was needed for a recall, The personal are friendly and professional. The services performed were done correctly. Had to return because the part that was needed for a recall, wasn’t in stock although that was the main reason the appointment was set. More
by dave4sst
Verified CustomerEmployees Worked With
N/A
May 17, 2024
The service center did not keep me updated on my warranty repair. I had to call them to get any status report. It would have been nice to know when the part came in and the potential completed date since I w repair. I had to call them to get any status report. It would have been nice to know when the part came in and the potential completed date since I was using a rental car. They also didn't hold the loaner car that they offered and I had to rent a car instead for a week. More
by dhigashioka
Employees Worked With
Chris
May 17, 2024
Although this is a smaller dealership than the other major ones, it is excellent in service, care, and follow through. Cory was amazing and the overall process was smooth. I recommend this dealership to major ones, it is excellent in service, care, and follow through. Cory was amazing and the overall process was smooth. I recommend this dealership to anyone looking for a minimal stress and anxiety environment. More
by 2mikelee2
May 17, 2024
Service is fast. Nice dealer. I enjoy my car and will refer to my friends Nice dealer. I enjoy my car and will refer to my friends More
by nancymyvan2020
Employees Worked With
May 17, 2024
Thank you so much for Jacob the service advisor. Quick and effective customer service. I got my car on my appointment checked and done in one hour. Quick and effective customer service. I got my car on my appointment checked and done in one hour. More
by HEBAMGORGEI
May 15, 2024
The process was very easy. I purchased a 2022 Mitsubishi Outlander. Elias was my salesman. Very up front and honest. Really worked to get me the best deal. I would really recom I purchased a 2022 Mitsubishi Outlander. Elias was my salesman. Very up front and honest. Really worked to get me the best deal. I would really recommend if you do go here,ask for Elias More
by MVOTH
Employees Worked With
Elias was the salesman and Geo was the finance person
May 15, 2024
Everyone that I came into contact with was extremely helpful and the process was very easy, smooth, and hassle free. helpful and the process was very easy, smooth, and hassle free. More
by tytiyz@gmail.com
Employees Worked With
Other Employees :
Daniella in finance was great also. Very helpful and knowledgeable.
