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Garden Grove Kia

Garden Grove, CA

4.7
3,575 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,575 reviews

August 02, 2024

Helpful, efficient, and easy to work with! Recommend to anyone looking at cars. Great team. More

by lalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
Aug 02, 2024 -

Garden Grove Kia responded

Thank you for recommending Garden Grove Kia! We're grateful for all your support.

August 02, 2024

Appointment process, easy. Service dept was knowledgeable, courteous, and the maintenance went smooth. They even washed my car when it was finished More

by klankincaid
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
Aug 02, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad to hear our service department at Garden Grove Kia made everything easy and smooth, including the car wash. See you next time!

August 02, 2024

Very friendly and very good work done. However this time when I got my car back, inside door was black with grease. Steering wheel is black so I don’t know if it was dirty on it too. More

by ss.anderson100
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris
August 02, 2024

The very best customer service. always very courteous, professional and helpful. Luis Mendoza is the best! More

by rmr1943
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Aug 04, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Luis and our team at Garden Grove Kia provided top-notch service. We appreciate your support!

August 02, 2024

I had a much better experience here than at Kia or Irvine which is where I was taking my car before. Helpful staff and they did the job right. More

by selingharapett
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Wblesther
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience with our team at Garden Grove Kia. Thanks for choosing us!

August 02, 2024

Efrain was great and service fantastic. I had free car wash and oil change in about 2 hours time. I enjoyed the free coffee and comfortable waiting lounge. Thanks for the great first experi More

by scottdjakub80
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Efraim
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Efrain and the team at Garden Grove Kia provided fantastic service during your visit. It's great to know you enjoyed the amenities as well! Thanks for sharing your positive experience with us.

August 02, 2024

Jeremy from service dept provide great service on my last visit, for routine oil change maintenance and recalls. More

by ldaloha28
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy - service dept
Aug 05, 2024 -

Garden Grove Kia responded

We're glad to hear Jeremy provided great service during your visit at Garden Grove Kia! Thanks for sharing your positive experience with us.

August 02, 2024

The staff is friendly and helpful. It’s always a great over all experience when I book a service. More

by yzaguirb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 05, 2024 -

Garden Grove Kia responded

We are glad to hear that our team has taken excellent care of your service needs. See you next time here at Garden Grove Kia.

August 02, 2024

Dealer messed up passenger window after 2nd visit. Had to make an appointment to bring back to fix. Brought back they fixed and I left. Noticed an hour later they left parts of my door off. Had t More

by dbrocki
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Efrain, Web
July 31, 2024

Cory Taylor and Kenny Seo were awesome! Very highly recommended if you want the best deal and smooth process. Thanks Cory and Kenny! More

by john.hedstrom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylory; Kenny Seo
Jul 31, 2024 -

Garden Grove Kia responded

John, we're delighted to hear that Cory and Kenny provided you with an excellent experience at Garden Grove Kia. Thanks for the high recommendation!

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