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Garden Grove Kia
Garden Grove, CA
3,575 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,575 reviews
August 05, 2024
The car had a complete new engine replacement about two months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia G months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia Garden Grove to had this assesment. The people providing the service are good, but the dealership or Kia management is the worst in servicing the customers, I will not buy a KIA car in the future, these are nice looking cars but the engineeering and workmanship is yet to be improved a lot more. Stop taking money from consumers like me. More
by humberto macias
Verified CustomerEmployees Worked With
Luis in service department tries to help, but company policies do not allow him to
August 05, 2024
Jeremy was great. He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of sche He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of schedule. More
by HAMDAVID21
August 05, 2024
The service department was great. They kept me notified of the status of my car throughout the day. They kept me notified of the status of my car throughout the day. More
by SB182
Employees Worked With
August 03, 2024
The person who was helping Andrea Cory wasn't good or helpful in the beginning. helpful in the beginning. More
by jameslm1
Employees Worked With
August 03, 2024
One of the most comfortable and relaxed experience I have had with any Kia dealership and service center had with any Kia dealership and service center More
by cgvadergod
Employees Worked With
Other Employees :
Justin Fernandez, Kadin Espinosa, Alex Jimenez
August 02, 2024
Jeremy is the best! He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service cen He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service center. Thank you Jeremy!!! More
by kiralovesthebeach
Employees Worked With
Jeremy
August 02, 2024
Services were quick and efficient. Customer service from maintenance department was excellent. Would be nice to have small breakfast and drinks items provided for clients in the mornin Customer service from maintenance department was excellent. Would be nice to have small breakfast and drinks items provided for clients in the morning. More
by Mr. Weaver
Employees Worked With
Chris
