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Garden Grove Kia

Garden Grove, CA

4.7
3,444 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,444 reviews

May 21, 2024

Super simple and quick process. They were able to work with an issue on my previous car that I had problems with everywhere else I went! So happy with my new car! Only thing that More

by dani.h333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
May 21, 2024 -

Garden Grove Kia responded

We're glad to know that we could help you overcome the issue with your previous car and make the process quick and simple at Garden Grove Kia. We understand your concern about hidden add-ons, as we always strive for transparency. Enjoy your new ride!

May 21, 2024

Very satisfied with my purchase. Great price and superior customer service. Javi and Elmer went above and beyond! More

by IDempsey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javi and Elmer
May 21, 2024 -

Garden Grove Kia responded

We're delighted to know you had a satisfying experience with Javi and Elmer at Garden Grove Kia! Thanks for sharing your feedback, we appreciate it. Enjoy your new purchase!

May 21, 2024

Close attention to what you need . .. explains everything you need to know befor and after . More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
May 21, 2024 -

Garden Grove Kia responded

All of us at Garden Grove Kia are happy to see this wonderful feedback! Thank you, Jaime!

May 21, 2024

Work performed as promised in a timeframe that met ny expectations. Well done. Dealership is convenient More

by funarib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
May 21, 2024 -

Garden Grove Kia responded

We're glad to know we met your expectations with our service at Garden Grove Kia! Thanks for the positive feedback and for choosing us. Safe travels ahead!

May 21, 2024

Jacob in the service department did an accurate job in a timely manner. I prefer going to this service department instead of the one near my home in Huntington Beach. More

by bert5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
May 22, 2024 -

Garden Grove Kia responded

We're glad to know that Jacob and our service department at Garden Grove Kia could provide you with timely and accurate service. Thank you!

May 20, 2024

Thanks for your help, Efrain! This is why I keep coming back for my service needs! More

by david.r.rivera1
Recommend Dealer
Yes
Employees Worked With
Efrain
May 20, 2024 -

Garden Grove Kia responded

David, we are so glad Efrain was helpful and delivered five-star service! Thanks for choosing Garden Grove Kia.

May 20, 2024

Gave me a leased car with no padding , no flooring , everything exposed , nothing sealed properly More

by WNDYHSTN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Khristina Esqueda
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Very good atmosphere and salesman was great. Will definitely recommend. And will definitely go back. More

by jeffjones149
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Garden Grove Kia responded

Jeff, it's great to know that you had a great experience with our team at Garden Grove Kia! We are here for anything else you might need down the road. Enjoy your new ride!

May 19, 2024

I like to bring to your attention that when took my car at the time of my appointment that was at 0:730 when they opened the service department. why they take too long to return the car to the customer my More

by MILLYANDALEXIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
May 18, 2024

The dealership is clean. The personal are friendly and professional. The services performed were done correctly. Had to return because the part that was needed for a recall, More

by dave4sst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
May 20, 2024 -

Garden Grove Kia responded

We appreciate your feedback and are glad to know you found our dealership clean, and the team friendly. We apologize for any inconvenience caused due to the part not being in stock at Garden Grove Kia. Thank you for your understanding!

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