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Garden Grove Kia

Garden Grove, CA

4.7
3,390 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,390 reviews

December 01, 2024

My review is based on my repeated service experiences. GG Kia has repeatedly given our family great service. I have been able to drive my 2014 Kia Soul with confidence knowing the warranty was handled by More

by Gary S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 03, 2024 -

Garden Grove Kia responded

Gary, we're delighted to hear that you've consistently had great service experiences with us at Garden Grove Kia. Your recommendation means a lot, and we truly value your trust in our team! Safe travels with your 2014 Kia Soul!

December 01, 2024

Easy, relatively quick process. Trade in was decent to negotiate. We have no negatives to report. More

by np_webber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Miranda
Dec 03, 2024 -

Garden Grove Kia responded

We are thrilled to hear that you had an easy trade-in experience. Thanks for choosing Garden Grove Kia!

December 01, 2024

First, there was a little haggling, but when I got to the point, they were good about getting to the point and promise to the agreed-upon price hence it is a good dealership More

by victor.alasti
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Garden Grove Kia responded

Victor, we're glad to hear that our team at Garden Grove Kia was able to meet your expectations and provide a satisfactory experience. Thank you for sharing your feedback!

November 30, 2024

Easy car buying. No hassle! Let me have options and worked with me with what I needed to fit my needs. Go see Javier. Also the finance dept Fatima best in the busine More

by lbella1954
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 02, 2024 -

Garden Grove Kia responded

We're delighted to hear that your car buying experience was hassle-free at Garden Grove Kia! It's great to know Javier and Fatima provided excellent service. Thank you for choosing us, and enjoy your new vehicle!

November 28, 2024

I purchased the 2025 Telluride Prestige S X Pro. I was very pleased with the entire process. The service was top notch from start to finish. I would definitely recommend visiting them for your next More

by MARC46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia! We're delighted to hear that the team provided top-notch service and made the process smooth. Enjoy your new 2025 Telluride Prestige S X Pro, and we appreciate your recommendation!

November 27, 2024

I am very pleased with the entire experience of leasing my new EV from Kia of Garden Grove. More

by joeyjetsfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Nov 27, 2024 -

Garden Grove Kia responded

Joey, thank you for sharing your experience at Garden Grove Kia, and congrats on your new EV! We are grateful for the five-star review.

November 26, 2024

Had major service done to my Stinger recently. Christopher was an amazing help from beginning to end. More

by bianca.zamarron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Nov 26, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided excellent assistance during your Stinger's service at Garden Grove Kia. Thank you for sharing your experience with us!

November 26, 2024

I love going to the dealership, the service advisor LOUIS, the manager Chad. they’re always pleasant to speak with and answers all of my questions. Keeps me informed on my vehicle. The wait times isn’ More

by DMAC600C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Louis and Chad have been so helpful during your visits to Garden Grove Kia. It's great knowing our team keeps you informed and comfortable while you're here. We look forward to seeing you again soon!

November 26, 2024

Abraham Choi was the person who helped me the most and played a crucial role in my decision to buy a car from Garden Grove KIA. He was very kind and provided detailed information More

by seonghyun.choi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Choi
Nov 27, 2024 -

Garden Grove Kia responded

We're delighted to hear that Abraham made such a positive impact on your car-buying experience at Garden Grove Kia. Thank you for choosing us and sharing your feedback!

November 26, 2024

Was not happy that my battery was still under KIA warranty and dealer didn’t warrant the warranty on their own battery. Battery had a 9/22 sticker showing it should still be good until 9/25. More

by GERRY.SANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis in service
Dec 11, 2024 -

Garden Grove Kia responded

Gerry, I apologize for the inconvenience regarding your battery warranty. It sounds like there may have been a misunderstanding, and I'd be happy to look into this further for you. Please feel free to reach out so we can address this issue together. Thank you, Craig Atchison - Service Manager - 714-823-4949

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