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Garden Grove Kia

Garden Grove, CA

4.7
3,578 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,578 reviews

August 14, 2024

Very polite and fast. Kept me in the loop about my car. Excellent service especially from Luis. More

by mazurekpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 14, 2024 -

Garden Grove Kia responded

Thank you for the stellar review! We're thrilled Luis and the Garden Grove Kia team could keep you updated.

August 14, 2024

I was very happy with my salesman and my experience was very good from the beginning to the end. More

by sallypalmerc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
Aug 14, 2024 -

Garden Grove Kia responded

Sally, we're delighted we could deliver an excellent experience! - Garden Grove Kia Team

August 14, 2024

Luis was quick, friendly and helpful. It was an easy drop off and pick up. More

by mpsarabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the servicing dept
Aug 14, 2024 -

Garden Grove Kia responded

Thanks for the shout-out to Luis from our Garden Grove Kia team! We're glad to know you had a great service experience.

August 14, 2024

Christopher Franklin greeted us and assisted us in getting our car serviced on time promised More

by craftycris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin 5 stars
Aug 15, 2024 -

Garden Grove Kia responded

Thank you for reviewing Christopher and Garden Grove Kia! Have a lovely day!

August 14, 2024

Javier is the best! Fast, honest, and polite staff made the car buying experience easy. More

by di_alyssa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 15, 2024 -

Garden Grove Kia responded

Thank you for reviewing Javier and Garden Grove Kia! We appreciate your feedback and hope you have a lovely day!

August 14, 2024

Both servicemen gave great customer service. I felt like they really listened to the concerns I had with my car and didn't make me feel rushed. I didn't have to hold on the phone when I called w More

by sfisher7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez, Luis Mendoz,
Aug 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided attentive and efficient service. Thanks for sharing your positive experience!

August 13, 2024

Easy transaction, fair pricing, great communication. I knew which car I wanted, confirmed it was on the lot, and then bought it - no problem! Mia was great. More

by noscreenname
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
Aug 13, 2024 -

Garden Grove Kia responded

Thank you for the fantastic review! We're delighted to hear that Mia and our team at Garden Grove Kia made your car-buying experience smooth and enjoyable. Enjoy your new ride!

August 13, 2024

Everyone was so helpful! I even got a complimentary service! All the guys were so friendly and easy to talk to :) More

by aurajagada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees, Efrain and another man. Also the technician who worked on my car.
Aug 13, 2024 -

Garden Grove Kia responded

We're happy to hear that you had such a positive experience with our team at Garden Grove Kia. Thanks for sharing your feedback—safe travels!

August 13, 2024

Service center is great. Sales is terrible, absolutely no integrity and follow up, not given what was promised More

by mickcc68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
August 13, 2024

I can't recommend a dealership that puts a security system in the vehicle that costs over a thousand dollars without disclosing it until you sign your papers and refuses to remove it. That is false ad More

by chelseapanter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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