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Garden Grove Kia

Garden Grove, CA

4.7
3,442 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,442 reviews

May 30, 2024

Our salesman was knowledgeable and helpful, listened to want we wanted in a car and found it for us More

by jordan052193
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
David
May 31, 2024 -

Garden Grove Kia responded

Congrats on your new car and thank you for choosing Garden Grove Kia! We hope you continue to love your new ride. Safe travels!

May 30, 2024

Always great service ,fast and knowledgeable. Would definitely recommend to anyone looking to service their vehicles More

by bardulf1
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chris in service dept
May 30, 2024 -

Garden Grove Kia responded

Thanks for recommending Garden Grove Kia! We're glad to hear you always receive great and speedy service from our team.

May 30, 2024

I honestly could not have asked for a better car-buying experience. I have never purchased a car from a dealership and was wary because of the horror stories you hear but everyone I worked with was helpfu More

by MEGS
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Santos
May 30, 2024 -

Garden Grove Kia responded

Thank you for sharing your first-time dealership experience! We're delighted to hear that our team at Garden Grove Kia made it a positive and seamless process. Enjoy your new car!

May 29, 2024

Friendly service GGKia service was happy to explain the service requirements and have the car was ready on time and washed, A good experience talking with the sales team to inquire about my next lease/pu More

by leighnicholson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox/R369
May 30, 2024 -

Garden Grove Kia responded

Leigh, we're delighted to hear you had a positive experience with our service and sales teams at Garden Grove Kia. Thanks for sharing your feedback!

May 29, 2024

Dealership was friendly and helpful, but as most dealerships are, experienced some inefficiencies and longer than expected wait times. More

by CAYCE24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback! We're glad to hear our team was friendly and helpful, though we apologize for any inefficiencies and longer wait times. We'll work on improving this aspect of our service.

May 29, 2024

Sales reps were very knowledgeable and attentive to our needs. They ensured we understood all aspects of our vehicle and related purchase. More

by burberrygirl_7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear our sales reps at Garden Grove Kia were knowledgeable and attentive. Enjoy your new vehicle!

May 28, 2024

Khristina was amazing to work with. She was very thorough and attentive and she got us a great deal. We highly recommend working with her and Garden Grove Kia More

by Andy
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Garden Grove Kia responded

Andy, we're delighted to hear that Khristina provided such excellent service at Garden Grove Kia. Thanks for the recommendation!

May 28, 2024

It was a great experience. Our service rep Mia was very friendly, helpful and we were able to complete the purchase within a very reasonable amount of time. More

by J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
May 28, 2024 -

Garden Grove Kia responded

We're delighted to hear that Mia provided you with a friendly and efficient experience at Garden Grove Kia. Thanks for the shoutout - enjoy your new vehicle!

May 28, 2024

Javier Santos worked hard to get me everything I wanted. He was skilled and knew what he was doing. I had a good experience getting a new car. More

by huelskar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
May 28, 2024 -

Garden Grove Kia responded

We're delighted to hear that Javier Santos provided you with a great car-buying experience at Garden Grove Kia. Enjoy your new ride, and thanks for the positive feedback!

May 28, 2024

I had a positive experience with GG Kia. Salesman Joshua McCune was great. Will definitely recommend. More

by adtasse
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Mccune
May 28, 2024 -

Garden Grove Kia responded

Thanks for sharing your positive experience with Garden Grove Kia! We're glad to hear Joshua provided great service. Your recommendation means a lot to us!

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