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Garden Grove Kia

Garden Grove, CA

4.7
3,438 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,438 reviews

June 11, 2024

Very professional and the staff is very accommodating. I come here for all my service needs. More

by childressallen
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Efrian
Jun 11, 2024 -

Garden Grove Kia responded

Here at Garden Grove Kia, we are always thankful for positive feedback from our customers. Thank you for sharing your kind words!

June 11, 2024

Great team work. Been there for 3 years and I will return next oil change, in 5000 miles from now More

by GODISONE1013
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Garden Grove Kia responded

It is always a pleasure to assist you with your services here at Garden Grove Kia! We look forward to seeing you next time and we wish you safe travels until then!

June 11, 2024

The dealership is well organized. Elmer is a fantastic sales rep, patient, knowledgeable and accommodating. Elmer made sure I understood the technology and assisted with custom settin More

by brendamusgrove
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Elmer Miranda
Jun 11, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Elmer and the team at Garden Grove Kia! We're glad to hear that everything from understanding the technology to finalizing paperwork was smooth and supportive. Enjoy your new vehicle, and don't hesitate to reach out if you have any questions!

June 08, 2024

The staff are kind and helpful… they are also fast to handle the situation… I totally recommend this dealer. More

by auroraflores.0419
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Justin Fernandez
June 08, 2024

Great and fast service. Answered all concerns and questions. Treat all customers with respect. Staff is very friendly. More

by medina1981rafa
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 10, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear that our team at Garden Grove Kia provided great and fast service while addressing all your concerns. We appreciate your support!

June 08, 2024

Had a great, easygoing experience when conducting my purchase. Staff was kind, helpful, professional. Would definitely recommend. More

by cmlbocanegra
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Javier Santos
Jun 10, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a smooth and pleasant experience with our team at Garden Grove Kia. Thanks for recommending us! Enjoy your new vehicle!

June 07, 2024

I had a great experience with this dealership. My car issues were resolved in a timely manner. I would certainly recommend this dealership for your Kia service. More

by levelle010
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Christopher fra P585
Jun 07, 2024 -

Garden Grove Kia responded

We're delighted to hear that your car issues were resolved promptly and you had a great experience with Garden Grove Kia. Thanks for recommending us!

June 06, 2024

Everyone was absolutely attentive. Every question was followed through with a very thorough answer. The salesman made my daughter feel comfortable by making small talk and offering her More

by nrainone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elias, and finance manger Kenny Seo.
Jun 06, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that our team at Garden Grove Kia made the car-buying process comfortable and attentive. We appreciate your kind words and hope you're enjoying the new vehicle!

June 05, 2024

Quick buying process , when I get to the dealership, most paperwork was already prepared over text and email More

by MrKTO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Jun 05, 2024 -

Garden Grove Kia responded

We're glad to hear that the quick buying process and prepared paperwork made your experience at Garden Grove Kia smooth. Thanks for sharing!

June 05, 2024

Good help with choosing car and test drive etc. Mia was helpful and knowledgeable. All the paperwork took a while, but not longer than usual. Overall a good experience. More

by Bo Stenlund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez
Jun 06, 2024 -

Garden Grove Kia responded

Bo, we're glad to hear Mia provided helpful and knowledgeable service during your visit to Garden Grove Kia. Thanks for sharing your positive experience with us!

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