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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,434 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,434 reviews

June 12, 2024

Very easy and thorough. Efrain was very informative and pleasant. Definitely would service at this location. More

by tencia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Jun 12, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear Efrain provided an informative and pleasant experience at Garden Grove Kia. We are here for anything else you might need down the road!

June 12, 2024

I recently had an exceptional experience at Kia of GG. Cory Taylor provided outstanding service, making the car-buying process smooth and enjoyable. Unlike other dealerships I've visited, Kia of GG was we More

by Julian V.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
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Jun 12, 2024 -

Garden Grove Kia responded

Julian, we're delighted to hear that Cory and the team at Garden Grove Kia made your car-buying experience smooth and enjoyable. Thanks for recommending us! Enjoy your new ride!

June 12, 2024

Car was ready before projected time. Nice man. Appreciated the texting. First set of recalls. Another to come. Offered to wash car but came out very wet with water spots all over. More

by VHayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Jun 12, 2024 -

Garden Grove Kia responded

Thank you for your feedback! We're glad to hear the car was ready ahead of schedule and that you appreciated the communication. We'll work on improving our car wash service at Garden Grove Kia to ensure a spotless finish next time.

June 12, 2024

Very fast and very easy, got exactly what I came for. Thank you! Very satasfied More

by JACOBCRONIN8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
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Jun 12, 2024 -

Garden Grove Kia responded

Thank you for this 5-star review of Garden Grove Kia! We hope you have a lovely day!

June 12, 2024

Our experience at GG Kia was excellent. From the moment we walked in, to the moment we left with our new vehicle, we felt no pressure, and were treated professionally and respectfully. We More

by Rjules78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Garden Grove Kia responded

We're delighted to hear about your excellent experience at Garden Grove Kia! Thanks for the kind words about our team - enjoy your new ride!

June 11, 2024

Very easy and pleasant to work with. Efrain was very thorough and explained very thing they were going to do along with the cost. More

by vicsan0696
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Jun 11, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear Efrain made your experience at Garden Grove Kia easygoing and pleasant. We appreciate your support!

June 11, 2024

Very professional and the staff is very accommodating. I come here for all my service needs. More

by childressallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrian
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Jun 11, 2024 -

Garden Grove Kia responded

Here at Garden Grove Kia, we are always thankful for positive feedback from our customers. Thank you for sharing your kind words!

June 11, 2024

Great team work. Been there for 3 years and I will return next oil change, in 5000 miles from now More

by GODISONE1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Garden Grove Kia responded

It is always a pleasure to assist you with your services here at Garden Grove Kia! We look forward to seeing you next time and we wish you safe travels until then!

June 11, 2024

The dealership is well organized. Elmer is a fantastic sales rep, patient, knowledgeable and accommodating. Elmer made sure I understood the technology and assisted with custom settin More

by brendamusgrove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmer Miranda
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Jun 11, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Elmer and the team at Garden Grove Kia! We're glad to hear that everything from understanding the technology to finalizing paperwork was smooth and supportive. Enjoy your new vehicle, and don't hesitate to reach out if you have any questions!

June 08, 2024

The staff are kind and helpful… they are also fast to handle the situation… I totally recommend this dealer. More

by auroraflores.0419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Justin Fernandez
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