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Garden Grove Kia

Garden Grove, CA

4.7
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,433 reviews

June 15, 2024

As always, had a great experience with Assistant Drive Director Luis Mendoza. Just recently had an oil change and engine hose assembly recall done. They put me in a rental car free of charge because wai More

by RaceAce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jun 17, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Luis and the team at Garden Grove Kia! We're glad to hear that our service exceeded your expectations, especially with the rental car perk. We appreciate your support and look forward to serving you again!

June 15, 2024

The transaction was so easy and I love my Telluride. I felt like I was catered to to give me exactly what I wanted at a price I could afford. More

by yogipom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Jun 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a smooth transaction and are loving your Kia Telluride! The team at Garden Grove Kia always aims to provide personalized service and great deals. Enjoy the ride!

June 14, 2024

Cory was very helpful and reasonable. Working with the whole team at kia at garden grove in general was great! More

by bensaucy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovani from financial department
Jun 14, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear Cory and the Garden Grove Kia team provided a great experience. Enjoy your new ride!

June 14, 2024

Sold cars to people from a building in a city in Southern California, united states of America More

by bdinovo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

It is perfect service, as they promised to deliver. Thank you, GG Kia, for your time and service. More

by kelvinpark8282
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Jun 17, 2024 -

Garden Grove Kia responded

Kelvin, your feedback and support is much appreciated! Thank you for supporting Garden Grove Kia.

June 13, 2024

Juan and Chad and the rest of the Garden Grove crew were fantastic. They provided great service without pressure. They worked with us to find the right car at the right price for my family. They were inform More

by kathleenaboos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Jun 13, 2024 -

Garden Grove Kia responded

Kathleen, we're delighted to hear that Juan, Chad, and the Garden Grove Kia team provided you with such a positive experience. Enjoy your new car!

June 13, 2024

Each time that I visit Garden Grove Kia, the staff is excellent. From my initial purchase of my '21 Forte GT, to the regular maintenance, it has always been a swift and great experience. More

by E.C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Ruben, Luis
Jun 13, 2024 -

Garden Grove Kia responded

Thank you for your continued support and kind words about the team at Garden Grove Kia! We're delighted to hear that both your purchase and maintenance experiences have been smooth. Safe travels in your '21 Forte GT!

June 12, 2024

Amazing experience when shopping for a new car. Amazing staff, very helpful and informative. Recommending this place to anyone who is looking to buy a Kia More

by carlamg1114
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory
Jun 12, 2024 -

Garden Grove Kia responded

We're delighted to hear you had an amazing experience with our team at Garden Grove Kia! Thanks for recommending us, and we hope you're enjoying your new car!

June 12, 2024

Customers leave happy! The staff are kind and helpful… they are also fast to handle the situation… I totally recommend this dealer. More

by gardner82606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 12, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear our team at Garden Grove Kia provided kind and efficient service. We appreciate your support!

June 12, 2024

Very easy and thorough. Efrain was very informative and pleasant. Definitely would service at this location. More

by tencia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 12, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear Efrain provided an informative and pleasant experience at Garden Grove Kia. We are here for anything else you might need down the road!

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