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Garden Grove Kia

Garden Grove, CA

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Employees
Reviews
Vehicles
4.7
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,433 reviews

June 18, 2024

Jeremy was very helpful and knowledgeable, and work was done fairly quickly. Good experience overall. More

by dawnlivaudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Jun 18, 2024 -

Garden Grove Kia responded

We're glad to hear Jeremy provided helpful and knowledgeable service at Garden Grove Kia! Thanks for sharing your positive experience with us.

June 18, 2024

ET was very helpful and knowledgeable. Excellent customer service. The dealership is clean and full of friendly staff. More

by michsinclair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Garden Grove Kia responded

We're delighted to hear that ET and the team at Garden Grove Kia provided excellent customer service. Thanks for sharing your positive experience!

June 18, 2024

This dealership is clean, full of friendly staff members, and customer focused! Mia is the reason we return there! Way to go GG Kia! More

by jacquelyn.turgeon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia Mendez- 5 Stars
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Jun 18, 2024 -

Garden Grove Kia responded

Jacquelyn, we're delighted to hear that Mia and the team at Garden Grove Kia made your visit exceptional! Thanks for being a loyal customer!

June 18, 2024

Great service, high prices, service writers are all nice and helpful. The rest of the staff are very professional too. More

by earl.smith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not at this time
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Jun 20, 2024 -

Garden Grove Kia responded

Earl, thanks for the feedback! We're glad to hear you found our team at Garden Grove Kia helpful and professional. We'll take your comments about pricing into consideration.

June 17, 2024

They were able to work on my car earlier than my initial appointment time for my oil change & have it done in a timely manner. More

by ninnethpalomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy (service)
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Jun 18, 2024 -

Garden Grove Kia responded

We're glad to hear that our team at Garden Grove Kia could accommodate your schedule and complete the oil change promptly. Thanks for sharing your experience!

June 17, 2024

My experience was enjoyable and hassle free. Both sales and finance were pleasant and professional to deal with. Would highly recommend this dealer. More

by cmlbocanegra
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
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Jun 17, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Garden Grove Kia! We're glad to hear that both our sales and finance teams made the process enjoyable and hassle-free. Your recommendation means a lot to us!

June 16, 2024

Could have given more on trade in but wouldn’t budge a few hundred more. Overall process we good. More

by Hollywood
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elmo
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June 16, 2024

All of the staff were very polite informative and knowledgeable. I would recommend Garden Grove Kia ta everyone. More

by conniea456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
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Jun 17, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear our team at Garden Grove Kia provided a polite and informative experience. We appreciate your support!

June 16, 2024

Accommodating to my schedule. Friendly and knowledgeable staff. Mia went over and above to make the sale work. More

by dschierberl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mia
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Jun 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that Mia and the team at Garden Grove Kia provided such accommodating service. Thanks for sharing your positive experience!

June 15, 2024

Andrea is amazing! !! I would work with her over and over again!!! She is honest and up front. The loan and the signing was a little off Kenny forgot to ask about gap in More

by gymgirl_kdt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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