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Garden Grove Kia
Garden Grove, CA
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,686 reviews
April 25, 2025
The experience was very easy and low pressure, we really enjoyed working with garden grove kia enjoyed working with garden grove kia More
by WILLIAMS.CHRIS.1661
Verified Customer
April 24, 2025
The customer service experience at Garden Grove Kia was exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assi exemplary. The staff demonstrated professionalism, kindness, and respect throughout our interaction. Jeremy, in particular, provided outstanding assistance and was efficient in addressing our needs. More
by carlosjr45.ca
Employees Worked With
Jeremy
April 24, 2025
Luis did my service work accurately and in a timely manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! manner. Everything was well explained, and he give suggestions for future work. He also threw in a car wash! More
by bert5
Employees Worked With
Luis
April 22, 2025
honest dealer that was responsive to the car I wanted and in meeting my family where needed to be price and package wise. in meeting my family where needed to be price and package wise. More
by Total Refill
Employees Worked With
April 19, 2025
Although Garden Grove Kia was 94 miles from my residence, they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to they were found on the internet as a dealership that might place a factory order for a specific trim line and options the otherwise was difficult to find in Southern California. Once the sales staff knew I was firm in what I wanted and such a vehicle was not to be found in any inventory for over 500 miles, they suggested I make a factory pre-order through them with a modest downpayment. I was able to take possession of my new vehicle 29 days later. I was updated throughout the process by both email and text messages during that time span. Sales representative, ET Torrez, was especially supportive in keeping me informed all the way through the procurement process, including helping setup the driver interface with the car and explained many of the functions and controls the vehicle had installed. My personal thanks go to him who made this vehicle purchase experience a stress-free pleasant one. More
by gsprice
