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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,433 reviews

June 20, 2024

I made an appointment for the weekend. Got there in time and they took me in right away. Great customer service, they washed my car at the end of the service. They have friendly staff as w More

by ocortez83@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Jun 21, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience at Garden Grove Kia! Our team is always here to provide excellent service and ensure your visit goes smoothly. We are looking forward to seeing you again soon!

June 20, 2024

Great service and always helpful answering my questions. Sometimes pushy with unnecessary services but offers discounts. More

by peterbingley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Garden Grove Kia responded

Peter, thanks for the feedback! We're glad to hear you found our service helpful at Garden Grove Kia. We'll take your comments about unnecessary services into consideration and appreciate your understanding.

June 19, 2024

Chris was awesome! Super friendly and incredibly helpful. Fast and responsive. Outstanding service overall! Would recommend. More

by cjackson0281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
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Jun 21, 2024 -

Garden Grove Kia responded

Thanks for the glowing review! We're delighted to hear Chris provided outstanding service at Garden Grove Kia. We appreciate your recommendation and hope to see you again soon!

June 19, 2024

Very responsive and helpful! Was able to handle the transaction with a toddler in toe and we couldn’t be more grateful. More

by MAEROUX
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Taylor
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Jun 21, 2024 -

Garden Grove Kia responded

Maeroux, we're so glad to hear our team at Garden Grove Kia could assist you smoothly even with a toddler in tow. Thanks for the kind words!

June 19, 2024

Christopher was awesome. He explained everything and what I needed done. Got my car taken care of and was out of there quick. Good customer service fast and efficient. Thank More

by tasialauti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 20, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided you with fast and efficient service at Garden Grove Kia. Thanks for sharing your positive experience!

June 19, 2024

My salesman, Corey, was very helpful & best of all, not pushy! I got the car I wanted, quickly, & at my own pace!! I'd use GG Kia again, whrn I want anothee Kia. More

by ctddfi
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Corey
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Jun 21, 2024 -

Garden Grove Kia responded

We're delighted to hear that Corey provided such a helpful and pressure-free experience at Garden Grove Kia. Enjoy your new car, and we look forward to assisting you again in the future!

June 19, 2024

They were very good and professional. I wish though they were able to do a complimentary car wash More

by jodi.baldridge
Recommend Dealer
Yes
Employees Worked With
Christopher
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Jun 21, 2024 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team delivered an excellent experience. Thank you, Jodi!

June 18, 2024

Luis helped me when I needed maintenance service for my 2021 telluride and he was amazing! He was very helpful and was very genuine in providing me with the best customer support. He explained everything t More

by melethtan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 18, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided such excellent service during your visit to Garden Grove Kia. Thanks for sharing your experience!

June 18, 2024

I had a great experience at Garden Grove Kia. The staff was friendly, the service was quick, and the selection of cars was impressive. Highly recommend this dealership for anyone looking for a sm More

by FJRDO88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Garden Grove Kia responded

Thanks for the high recommendation! We're glad to hear that our friendly staff, quick service, and impressive selection made your visit to Garden Grove Kia a great one. Enjoy your new ride!

June 18, 2024

Efrain was very nice. He said the car would be done within 2 hours and was done in about an hour and 15 mins More

by Pimental.bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Jun 18, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad Efrain and the Garden Grove Kia team could get you back on the road so quickly. We appreciate your feedback!

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