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Garden Grove Kia

Garden Grove, CA

4.7
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,433 reviews

August 05, 2024

Job got done within the estimated timeframe. Staff was polite and professional. Waiting area was clean. More

by lingksm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
Aug 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear our team at Garden Grove Kia met your expectations and provided a comfortable environment. We appreciate the feedback!

August 05, 2024

Jeremy was great. He explained things clearly and efficiently and went above and beyond regarding a second issue that popped up, and had me out of there ahead of sche More

by HAMDAVID21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Fox
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such excellent service and had you out ahead of schedule at Garden Grove Kia. Thanks for sharing your experience!

August 05, 2024

The service department was great. They kept me notified of the status of my car throughout the day. More

by SB182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Garden Grove Kia responded

Thank you so much for the kind review! We appreciate your business here at Garden Grove Kia.

August 04, 2024

Elias from sales and Paul from finance were great! Joyful experience and recommend buying a car from garden grove Kia More

by sarkispanossianwchs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear that Elias and Paul made your experience at Garden Grove Kia a joyful one! Thanks for the recommendation, and enjoy your new car!

August 03, 2024

One of the most comfortable and relaxed experience I have had with any Kia dealership and service center More

by cgvadergod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez, Kadin Espinosa, Alex Jimenez
Aug 05, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a comfortable and relaxed experience with us at Garden Grove Kia. Thanks for sharing your feedback!

August 03, 2024

The person who was helping Andrea Cory wasn't good or helpful in the beginning. More

by jameslm1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Jeremy is the best! He knows what he’s talking about, he’s helpful, and he gets the job done. He is the reason I continue to bring my Kia to the Garden Grove service cen More

by kiralovesthebeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 02, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy's expertise and helpfulness keep you coming back to Garden Grove Kia! Thanks for sharing your positive experience with our service center.

August 02, 2024

Services were quick and efficient. Customer service from maintenance department was excellent. Would be nice to have small breakfast and drinks items provided for clients in the mornin More

by Mr. Weaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 02, 2024 -

Garden Grove Kia responded

We're glad to hear you had a positive experience with our maintenance team at Garden Grove Kia! Thanks for the suggestion about breakfast and drinks; we'll definitely consider it!

August 02, 2024

Helpful, efficient, and easy to work with! Recommend to anyone looking at cars. Great team. More

by lalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo
Aug 02, 2024 -

Garden Grove Kia responded

Thank you for recommending Garden Grove Kia! We're grateful for all your support.

August 02, 2024

Appointment process, easy. Service dept was knowledgeable, courteous, and the maintenance went smooth. They even washed my car when it was finished More

by klankincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy in Service
Aug 02, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad to hear our service department at Garden Grove Kia made everything easy and smooth, including the car wash. See you next time!

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