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Garden Grove Kia
Garden Grove, CA
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,433 reviews
Verified Customer
August 06, 2024
They were very fast with my service and very friendly as well. They effectively communicated with me about when my vehicle would be done and it’s progress. well. They effectively communicated with me about when my vehicle would be done and it’s progress. More
by Jordan
Employees Worked With
Kadin Espinosa
August 06, 2024
Very quick in and out. Purchased the vehicle within an hour and left with a new car. Purchased the vehicle within an hour and left with a new car. More
by roshdre01
Employees Worked With
August 06, 2024
Great service, friendly and informative people. Way better than our experience at Irvine Kia! Will definitely keep coming to Garden Grove!! Way better than our experience at Irvine Kia! Will definitely keep coming to Garden Grove!! More
by INFO@DAVIDMARTINJR.COM
Employees Worked With
I’m sorry I don’t have the gentleman’s name offhand.
August 06, 2024
Service at Garden Grove Kia was wonderful! Web was very nice, extremely helpful, and kept me informed the entire time my car was in service! Web was very nice, extremely helpful, and kept me informed the entire time my car was in service! More
by Christineangel1967
Employees Worked With
Web Blesther
August 05, 2024
The car had a complete new engine replacement about two months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia G months ago, at that time nothing was mentioned about the coolant system hoses which had to be replaced due to wear and tear. It took 3 days for Kia Garden Grove to had this assesment. The people providing the service are good, but the dealership or Kia management is the worst in servicing the customers, I will not buy a KIA car in the future, these are nice looking cars but the engineeering and workmanship is yet to be improved a lot more. Stop taking money from consumers like me. More
by humberto macias
Employees Worked With
Luis in service department tries to help, but company policies do not allow him to
