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Garden Grove Kia
Garden Grove, CA
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,433 reviews
August 14, 2024
Both servicemen gave great customer service. I felt like they really listened to the concerns I had with my car and didn't make me feel rushed. I didn't have to hold on the phone when I called w I felt like they really listened to the concerns I had with my car and didn't make me feel rushed. I didn't have to hold on the phone when I called with a question. More
by sfisher7
Verified CustomerEmployees Worked With
Efrain Perez, Luis Mendoz,
August 13, 2024
Very simple and respectful process from the very first contact with Andrea. Our appointment was on time and she was very friendly and likable. contact with Andrea. Our appointment was on time and she was very friendly and likable. More
by karenjm605
Employees Worked With
August 13, 2024
This place amazing . They give me good deal and make happy . She give good time when I stay there , her name khristina . Thank you you guy . They give me good deal and make happy . She give good time when I stay there , her name khristina . Thank you you guy . More
by Phanngoc031589
Employees Worked With
August 13, 2024
Easy transaction, fair pricing, great communication. I knew which car I wanted, confirmed it was on the lot, and then bought it - no problem! Mia was great. I knew which car I wanted, confirmed it was on the lot, and then bought it - no problem! Mia was great. More
by noscreenname
Employees Worked With
Mia Mendez
August 13, 2024
Everyone was so helpful! I even got a complimentary service! All the guys were so friendly and easy to talk to :) I even got a complimentary service! All the guys were so friendly and easy to talk to :) More
by aurajagada
Employees Worked With
Service employees, Efrain and another man. Also the technician who worked on my car.
August 13, 2024
I can't recommend a dealership that puts a security system in the vehicle that costs over a thousand dollars without disclosing it until you sign your papers and refuses to remove it. That is false ad system in the vehicle that costs over a thousand dollars without disclosing it until you sign your papers and refuses to remove it. That is false advertising. It is not honest and I'm sure it will soon be against the law to do this. More
by chelseapanter
Employees Worked With
August 09, 2024
This is the most professional and courteous service facility/dealership that I have ever been to. facility/dealership that I have ever been to. More
by rwood450
August 09, 2024
My Kia service appointment went smoothly and in a timely manner. My representative Efrain was very knowledgeable and a great communicator, overall all a Great Experience. Alfredo manner. My representative Efrain was very knowledgeable and a great communicator, overall all a Great Experience. Alfredo More
by ar83
Employees Worked With
Efrain
