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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,433 reviews

August 15, 2024

I had fantastic customer service that over delivered on their promises. Friendly, knowledgeable and competent staff. More

by afconolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry
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Aug 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that our team at Garden Grove Kia provided fantastic customer service and exceeded your expectations. We appreciate the kind words!

August 15, 2024

After going to 4 Kia Dealership this month and having a HORRIBLE experience at another Kia dealership we came back to the Garden grove one ! Gustavo and Sam were amazing ! Sam made sure we had the time More

by SINAHY.AGUIRRE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo
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Aug 16, 2024 -

Garden Grove Kia responded

Sinahy, we're delighted to hear that Gustavo, Sam, and Chad made your car-buying experience at Garden Grove Kia a positive one! Enjoy your dream car and thanks for choosing us!

August 15, 2024

Very helpful team and very time manageable. Big shout out to Khristine for helping me More

by madisonhanenberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey
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Aug 15, 2024 -

Garden Grove Kia responded

Thank you, Madison, for this great review of Khristine and our team at Garden Grove Kia! We appreciate your feedback!

August 14, 2024

Quick and very friendly service. And I got a free car wash too! Very satisfied overall More

by vrd040815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 14, 2024 -

Garden Grove Kia responded

Thanks for choosing Garden Grove Kia! We are glad to hear that you are happy with the service and car wash. See you next time!

August 14, 2024

very pleased and helpful specially Rebecca that was very welcoming,helpful,nice work until the end I drove off in my vehicle thanks well recommended More

by shylee1674
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Aug 14, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear Rebecca and our team at Garden Grove Kia provided such a welcoming and helpful experience. Enjoy your new vehicle, and we appreciate the recommendation!

August 14, 2024

Very polite and fast. Kept me in the loop about my car. Excellent service especially from Luis. More

by mazurekpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Aug 14, 2024 -

Garden Grove Kia responded

Thank you for the stellar review! We're thrilled Luis and the Garden Grove Kia team could keep you updated.

August 14, 2024

I was very happy with my salesman and my experience was very good from the beginning to the end. More

by sallypalmerc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
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Aug 14, 2024 -

Garden Grove Kia responded

Sally, we're delighted we could deliver an excellent experience! - Garden Grove Kia Team

August 14, 2024

Luis was quick, friendly and helpful. It was an easy drop off and pick up. More

by mpsarabia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis in the servicing dept
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Aug 14, 2024 -

Garden Grove Kia responded

Thanks for the shout-out to Luis from our Garden Grove Kia team! We're glad to know you had a great service experience.

August 14, 2024

Christopher Franklin greeted us and assisted us in getting our car serviced on time promised More

by craftycris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin 5 stars
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Aug 15, 2024 -

Garden Grove Kia responded

Thank you for reviewing Christopher and Garden Grove Kia! Have a lovely day!

August 14, 2024

Javier is the best! Fast, honest, and polite staff made the car buying experience easy. More

by di_alyssa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier
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Aug 15, 2024 -

Garden Grove Kia responded

Thank you for reviewing Javier and Garden Grove Kia! We appreciate your feedback and hope you have a lovely day!

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