Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,433 reviews

August 23, 2024

Worked with Juan and he was great. Team is straight to the point. Overall they have great customer service. More

by ALEXGONLEVEL1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Garden Grove Kia responded

Thanks for the feedback, Alex! We're glad to hear Juan and the team at Garden Grove Kia provided you with great customer service. Enjoy your new ride!

August 22, 2024

Friendly courtesy excellent customer service exceeded my expectations and I will keep returning base on the service More

by mslhs95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia exceeded your expectations with friendly and excellent customer service. We look forward to welcoming you back in the future!

August 22, 2024

Efrain is great. Thanks for hiring him. He is very professional, helpful and knowledgable. . It’s nice to know you have an employee who works and cares about his cus More

by themomof2brats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service
Report | Print
Aug 22, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Efrain has provided such excellent service at Garden Grove Kia. We'll be sure to pass along your compliments!

August 22, 2024

Pleasant customer service. Good communication skills. Appointment time process was easy. Waiting area is convenient. More

by dalekats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Aug 23, 2024 -

Garden Grove Kia responded

Thank you for the positive feedback! We're glad to hear that our team at Garden Grove Kia provided excellent service and made your visit convenient. We appreciate your support!

August 21, 2024

They don’t waste too much of my time. And also sale person Rebecca is very nice, professional More

by winn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Aug 22, 2024 -

Garden Grove Kia responded

We are honored to receive your support, Winn. Thank you for giving a shoutout to Rebecca and enjoy your new ride! - Garden Grove Kia Team

August 20, 2024

Kia service department was awesome. Great fast customer service. Appointment was easy to make and we were even seen early. More

by TESYERIKA
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Aug 20, 2024 -

Garden Grove Kia responded

Tesyerika, we're delighted to hear you had a great experience with our service department at Garden Grove Kia. Thanks for sharing your positive feedback!

August 20, 2024

The employees were very kind and helpful, everything in my car that needed to be done was fulfilled! More

by pnunez2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Aug 20, 2024 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

August 20, 2024

Josh was very helpful and made the car buying experience extremely easy. It was awesome. More

by dickisonbreanna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
Aug 20, 2024 -

Garden Grove Kia responded

We are glad to hear that Josh provided excellent service. Thanks for choosing Garden Grove Kia and enjoy the new ride!

August 20, 2024

Everything was explained beforehand and completed in a timely manner which was very important to me as I waited for my vehicle. More

by s.arce65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther
Report | Print
Aug 21, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear that everything was explained clearly and completed promptly at Garden Grove Kia. We appreciate your feedback and hope you're enjoying your vehicle!

August 19, 2024

Very helpful info from my service advisor, I was advised accurately about the issue and potential causes, and it was resolved quickly More

by troy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Aug 19, 2024 -

Garden Grove Kia responded

Troy, we're glad to hear that our service advisor at Garden Grove Kia provided helpful and accurate information. Thanks for sharing your positive experience!

1
...
39
40
41
...
344