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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,389 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,389 reviews

December 09, 2024

Employees were all very nice and helpful. Waiting room was nice & clean with water available while you wait. More

by bhinthelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, service dept.
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Dec 09, 2024 -

Garden Grove Kia responded

Thank you for the review! We're glad to hear that our team at Garden Grove Kia made your visit comfortable and pleasant. We appreciate your feedback!

December 09, 2024

I didn't buy my car here because they didn't have a two wheel model in stock but, I read you would service my car anyway. I have a friend who knows the general manager and says he's a great guy. I was very More

by rtcrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Dec 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a positive experience with our service staff at Garden Grove Kia! Even though we didn't have the model you were looking for, we're glad you're considering us for your future needs. We look forward to welcoming you back soon!

December 09, 2024

Great service! Christopher did a wonderful job communicating the services needed. The car was done quickly too. More

by drsoh2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided excellent communication and efficient service at Garden Grove Kia! Thank you for sharing your experience with us.

December 08, 2024

Highly communicative, honest and accommodating. Even delivered the vehicle to my home and pick up the trade in. More

by djames
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a positive experience with our team at Garden Grove Kia! It's great to know we could accommodate your needs and make the process convenient for you. Enjoy your new vehicle!

December 08, 2024

Great customer service, friendly and professional. I was helped as soon as I arrived and was not there waiting for service longer than needed. More

by JASMIN4TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Dec 09, 2024 -

Garden Grove Kia responded

Jasmin, we're delighted to hear that you received prompt and professional service at Garden Grove Kia. Thank you for sharing your experience with us!

December 07, 2024

Needless to say they exceeded my expectations. Eric’s professionalism and performance is really unmatched. More

by erikgalvarado310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Dec 09, 2024 -

Garden Grove Kia responded

Erik, we're delighted to hear that Eric's professionalism made your experience at Garden Grove Kia exceptional. Thank you for the kind words!

December 07, 2024

Friendly, no pressure. Patient with all my questions. Quick responses and process. Offered assistance after purchase as well. More

by LORANNE.BAKER
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elmer Miranda
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Dec 09, 2024 -

Garden Grove Kia responded

Loranne, we're delighted to hear that you had a positive experience with our team at Garden Grove Kia! We strive for friendly and efficient service, so it's great to know we hit the mark. Thanks for choosing us!

December 04, 2024

Excellent customer service, Josh as a salesperson five stars, an experienced that you can't find not even in a high end brand. More

by papilloniest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Garden Grove Kia responded

We're so pleased to hear that Josh provided you with 5-star service at Garden Grove Kia! Thank you for the fantastic feedback!

December 04, 2024

G o o d d e a l e r i n w e s t m i n s t e r . More

by hnhuynh38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team earned your five stars!

December 04, 2024

Very good customer service. The service writer Web and Service manager were very accomadating to my issues. More

by mikehole1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
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Dec 05, 2024 -

Garden Grove Kia responded

Mike, we're delighted to hear that Web and our service manager provided you with accommodating customer service at Garden Grove Kia. Thank you for sharing your experience!

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