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Garden Grove Kia

Garden Grove, CA

4.7
3,686 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,686 reviews

April 30, 2025

It was easy and the rep who checked me in helped me with a courtesy ride home ! I loved it More

by caro.jimenez2013
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy fox
May 01, 2025 -

Garden Grove Kia responded

Caro, thanks for leaving Garden Grove Kia a five-star review! We are happy to hear that you enjoyed the ride!

April 30, 2025

The service was great no compliant with sales associate my only heartburn is that when you buy a 30k car it should come with floor mats included. It made me feel that Kia was trying to be cheap. I have bou More

by gogetgogot
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rebecca
May 01, 2025 -

Garden Grove Kia responded

Thank you for your review! We're glad to hear that Rebecca was able to assist you, and we appreciate your input. Enjoy your new car—we hope to see you again in the future! - The Garden Grove Kia Team

April 29, 2025

One of the best dealerships I have been to, great service all around very satisfied More

by gbecerra7
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Mendez
Apr 30, 2025 -

Garden Grove Kia responded

Thank you for the fabulous feedback! We hope to see you at Garden Grove Kia down the road.

April 28, 2025

The process was easy, stress free, and very informational. No pressure at any time and I enjoyed it very much. More

by jcbfire
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez
Apr 28, 2025 -

Garden Grove Kia responded

We're delighted to hear that your experience at Garden Grove Kia was easy and stress-free! Our team strives to provide a pressure-free environment, so it's great to know you enjoyed the process. Thanks for choosing us!

April 28, 2025

Very poor mechanical skills , unprofessional leadership waste of time use Carson kia for repairs work More

by tn_fonseca
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Wed
April 27, 2025

I have to wait around 45 minutes to get the service. Staff explained the service clearly. More

by ceciliaph16
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Apr 29, 2025 -

Garden Grove Kia responded

Cecilia, thanks so much for the 4-star review of Garden Grove Kia!

April 26, 2025

Although family have visited the new location on Harbor Blvd, this was my first experience. Upon my arrival I was greeted with a smile from a young person that informed me that someone would be with me soo More

by Michael Shon
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jeremy Fox, Luiz Mendoza
Apr 28, 2025 -

Garden Grove Kia responded

Michael, we're delighted to hear that Jeremy and the team at Garden Grove Kia made your visit a pleasant one! It's always nice to see familiar faces like Luiz's. Thanks for choosing us for your Kia Sedona's maintenance needs!

April 26, 2025

As soon as my husband and I arrived at Garden Grove Kia, we felt comfortable with our salesperson, Rebecca, and never pressured. All of our questions were answered, and Rebecca worked closely with the fina More

by tsjtuckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca Nehez, Kenny Seo
Apr 29, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience! We're delighted to hear that Rebecca and the Garden Grove Kia team made you feel comfortable and helped find a payment plan that worked for you. Enjoy your new vehicle!

April 26, 2025

Facility in and out very clean and everybody is in a good mood and polite More

by 59ESALAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 29, 2025 -

Garden Grove Kia responded

Thank you for the five-star review of Garden Grove Kia!

April 25, 2025

Had the worst experience in this dealership I would never recommend anyone to come get a car here. More

by jeniesierra15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
Apr 25, 2025 -

Garden Grove Kia responded

It's hard to see that you weren't satisfied with your experience. We strive to provide 5-star service and care to our customers and I apologize for missing the mark. If you are willing, I would appreciate the opportunity to learn the details of your visit so we can improve going forward. Please reach out when you have the chance. Thank you, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

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