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Garden Grove Kia
Garden Grove, CA
3,433 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,433 reviews
August 28, 2024
christopher was very patient and helpful. they told me the diagnosis would take 4-6 hours and it was done so much sooner! they told me the diagnosis would take 4-6 hours and it was done so much sooner! More
by forsytheashleylila
Verified Customer
August 28, 2024
My car was received at the hour scheduled and the personnel helped me responding all my questions. Very satisfied with the service provided by Jeremy. personnel helped me responding all my questions. Very satisfied with the service provided by Jeremy. More
by Emma Macias
Employees Worked With
Jeremy Fox
August 24, 2024
Terrible service. Expensive for no reason. Tried to charge me $1200 for an oil change and cleaning of the air filter. They were getting me a “rental car” but I had to Expensive for no reason. Tried to charge me $1200 for an oil change and cleaning of the air filter. They were getting me a “rental car” but I had to wait two hours for it. Kia in Cerritos was so much more helpful and honest about the charges and work they did to my car. More
by copasbrittany11
Employees Worked With
Justin Fernandez
August 24, 2024
Great experience! Very helpful and knowledgeable. We really appreciated how fast and painless our car buying experience was Very helpful and knowledgeable. We really appreciated how fast and painless our car buying experience was More
by paulinagriffis
Employees Worked With
August 23, 2024
Chris is always so welcoming when I come in to get an oil change he is one of the reasons I keep coming back he always make sure that he is very informative. change he is one of the reasons I keep coming back he always make sure that he is very informative. More
by lmulvihill951
Employees Worked With
Chris in the service dept
August 23, 2024
This dealership is very welcoming and inviting. I interfaced with Cory, Eli, and Kenny and they were wonderful in providing a great and pressure free sales experience! I interfaced with Cory, Eli, and Kenny and they were wonderful in providing a great and pressure free sales experience! More
by armecab
Employees Worked With
Elias Zepeda, Cory, Kenny
