Garden Grove Kia

Kristina was amazing, excellent customer service. Helped us get into our second Kia Sorento in the color, trim we wanted and the whole entire process including the trade in went fast and smoothly. T Helped us get into our second Kia Sorento in the color, trim we wanted and the whole entire process including the trade in went fast and smoothly. Thank you ! More

David and Paul were very kind and extremely helpful! The process was very quick and easy because of them. The process was very quick and easy because of them. More

I was looking to get into a Kia as my new company car, which the owner of my company put me in charge to find, I had never done this type of purchase before and really needed someone to walk me through wh which the owner of my company put me in charge to find, I had never done this type of purchase before and really needed someone to walk me through what I needed from my company to get into the car. When I first contacted Kia, my experience was not good. Trying to get any help from Gustavo was like pulling teeth. I couldn't even get him to call me, every time I asked for a phone call he would just email me which was very frustrating since he would not answer my questions that I asked via email. After several days I called the dealership at my whits end and I spoke to Khristina who finally took her time with me and answered all my question (this is when I told her I would not buy a car from Gustavo but I wanted her to help me with this) and she has been so patient through out the process. She responded to me when she said she would and always kept me in the loop as to what was going on or needed. I'll be honest had it not been for her I would have gone somewhere else. I hope Kia appreciate the kind of employee she is, because she deserves it. Thank you Khristina for all you've done to help me get into this car. PS- I only give the 5 starts to the dealership because of Khristina. If she had not been there I would have given it at the most a 3 star review. More

Kristina was very professional and provided us with excellent customer service. Was able to get us into a Kia Sorento in the color and model of our liking. The transaction went very smoothly, definite excellent customer service. Was able to get us into a Kia Sorento in the color and model of our liking. The transaction went very smoothly, definitely coming back to see Kristina again on our next car. Thank you! More

After leaving the dealership we saw an issue with the car and I am hoping well get the same good service as we did originally in order to fix this and I am hoping well get the same good service as we did originally in order to fix this More

Everyone was very friendly, had bright expressions, and it was very impressive to see them working so hard. Seeing them working hard and doing their best made me decide to buy a car from this dealer. it was very impressive to see them working so hard. Seeing them working hard and doing their best made me decide to buy a car from this dealer. More

So this was a big service for my K5…60K mile service. Made my appointment and when I arrived, like always I was greeted as soon as I pulled up. My adviser, the Awesome Luis Mendoza came out to greet me Made my appointment and when I arrived, like always I was greeted as soon as I pulled up. My adviser, the Awesome Luis Mendoza came out to greet me! Always mailing, pleasant and professional. Once inside, Luis explained in great detail, what the service entailed which put me at ease!! Luis always makes it a point to explain things to me. So, I waited at the dealership and as always the I take my customary walk through showroom to check out the new stuff!! The showroom is immaculate, spacious and the vehicles well displayed with the door unlocked to further temp someone to buy!! I then moved into the lounge to wait. The, like everywhere in the dealership is very, spacious with comfy chairs, water, coffee ☕️ and popcorn 🍿 for us customers to enjoy. During the service, Luis checked on me regularly and advised on a time estimate for completion of the work. When the service was done, Luis came and got me, explained, again, in detail what was done and the condition of my vehicle, which is EXCELLENT!! As always I left satisfied, reassured and happy with GH Kia!! Thanks youz guyz!! GG Kia never disappoints!! More

Very kind and communicated everything, smooth process. Said it would take between 4-6 hours and it was around 4 which was nice. Paid and left without any problems, all car problems were fixed. Thank again Said it would take between 4-6 hours and it was around 4 which was nice. Paid and left without any problems, all car problems were fixed. Thank again! More

From the time that I arrived to the time that I left, the experience was excellent. The employees were courteous, kept me informed and took care of my service on a timely basis. They answered my questions experience was excellent. The employees were courteous, kept me informed and took care of my service on a timely basis. They answered my questions and made me feel that I made a good choice for future services. More