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Garden Grove Kia

Garden Grove, CA

4.7
3,432 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,432 reviews

September 08, 2024

After consulting to other dealerships in the area, KIA of Garden Grove was able to give me a fair price for my traded car and a good deal on my new car. I am very happy. Thank you E.T. and Karla! More

by b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla
Sep 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that E.T. and Karla provided you with a fair trade-in value and a great deal on your new car at Garden Grove Kia! Thanks for choosing us, enjoy your new ride!

September 08, 2024

Any and all questions were answered. Sales man was great and very knowledgeable. Great experience. More

by melissabiddle4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Garden Grove Kia responded

Thank you for sharing your five-star experience at Garden Grove Kia! We are glad that all your questions were answered.

September 07, 2024

Had appointment but waited for 25 sitting in my car until anyone helped me. I watched several people pull up after me and be greeted. Once i was acknowledged, my concerns were dismissed. I brought car in a More

by Punkeec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
September 07, 2024

My first experience here at this dealership was fantastic. Everyone was so kind to me and helped me out when I really needed help finding the perfect car for me and my family. Javier and the big bo More

by melia.hobbs555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Santos
Sep 09, 2024 -

Garden Grove Kia responded

Melia, we're delighted to hear that Javier and our team at Garden Grove Kia made your first experience fantastic! Thanks for the recommendation and enjoy your new car!

September 07, 2024

Great dealership but even more impressive was the sales manager Chad Clarke! Honest and trustworthy what I can't say about to many others working in this field. We all understand how this business works an More

by robertantal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Garden Grove Kia responded

Robert, we're delighted to hear Chad made such a positive impression on you at Garden Grove Kia. Thanks for the high recommendation!

September 06, 2024

Chad is very professional and attentive. He answered all of my questions clearly and thoroughly. I would highly recommend Kia of Garden Grove! More

by stellageorgoulis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
Sep 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chad provided such professional and attentive service at Garden Grove Kia. Thank you for the high recommendation, Stella!

September 06, 2024

I had a very nice salesperson who was very patient while I learned the car. More

by lindahilburg111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2024 -

Garden Grove Kia responded

Linda, we are grateful for your review. Thank you from all of us at Garden Grove Kia!

September 06, 2024

David, Josh and Paul made the leasing process easy and painless! Thank you very much! More

by SJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Susch, Josh Mccune, Paul Park
Sep 06, 2024 -

Garden Grove Kia responded

Sj, it was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia! We will share your review with David, Josh, and Paul.

September 05, 2024

I had a 9:30 appointment and arrived at 9:25 and the service man didn't come to my car until 9:45 More

by brian.beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
worked with service dept
September 04, 2024

Time and time again. ..we'll always turn to Garden Grove Kia for our car needs. Several days before going to this Kia dealership, my husband and I got the run-around and d More

by maria.orr1988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Garden Grove Kia responded

Maria, we're delighted to hear that Khristina, Paul, and the team at Garden Grove Kia provided such a positive experience. Thanks for your recommendation and support! Enjoy your new car!

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