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Garden Grove Kia
Garden Grove, CA
3,628 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,628 reviews
February 05, 2020
My experience with garden grove was awesome. Because of the customer service I would recommend my family and friends. Also the kia dealership is close to my house that really makes it convenient the customer service I would recommend my family and friends. Also the kia dealership is close to my house that really makes it convenient More
by RJGONZALES57
Verified CustomerEmployees Worked With
Estela Ayon, Tony Nguyen
February 04, 2020
Khristina and the Garden Grove Kia team is amazing. They helped my mom get the Kia Forte she wanted. Thank you! I would recommend this dealership to my friends and family. helped my mom get the Kia Forte she wanted. Thank you! I would recommend this dealership to my friends and family. More
by jesscatmel96
February 04, 2020
Fast, courteous, professional service. Very satisfied. I came in for warranty work for a Kia Forte. Everything was done in a fast and courteous manner. Employees were very attentive and great to work with. I came in for warranty work for a Kia Forte. Everything was done in a fast and courteous manner. Employees were very attentive and great to work with. More
by amin5150
Employees Worked With
Luis, Ed Villa
February 04, 2020
excellent professi onal kind. good. reasonable best nice people Justin was a big help answered all my questions. Would recommend tony to my friends. professi onal kind. good. reasonable best nice people Justin was a big help answered all my questions. Would recommend tony to my friends. He made the process of buying a car very easy More
by YHITHJHAN
Employees Worked With
Justin Fernandez
February 03, 2020
Tony was a big help answered all my questions.Would Tony was a big help answered all my questions. Would recommend tony to my friends. He made the process of buying a car very easy Thank you tony 🙂 Tony was a big help answered all my questions. Would recommend tony to my friends. He made the process of buying a car very easy Thank you tony 🙂 More
by cushmanirrigation
Employees Worked With
Tony Nguyen
February 03, 2020
Great Experience - Easy! Andrea really helped support me in the process by organizing co-signer and communicating via text which worked best for my busy schedule. Khristina wa Andrea really helped support me in the process by organizing co-signer and communicating via text which worked best for my busy schedule. Khristina was extremely friendly, kind and informative. I felt super comfortable with her, like she was providing honest (non car sales-y) info. There were only slight hiccups/discrepancies in pricing discussion and sometimes I felt like there was some frustration when I was asking questions/negotiating, which wasn't great. But other than that, my experience with Khristina was amazing. I know Andrea did a LOT of back end work for our deal as well and I'm grateful for that! More
by anonymous
February 02, 2020
Great experience with Anthony Calabrese I search around for a good CPO with various dealers around SoCal until i hit Garden Grove Kia. Anthony Calabrese has worked really to get a good deal I search around for a good CPO with various dealers around SoCal until i hit Garden Grove Kia. Anthony Calabrese has worked really to get a good deal for me. He is very dedicated and constantly keep in touch with me even we haven't found the right one in the beginning. Really happy with CPO Kia Niro LX. I don't give this dealer a 5-stars because there has a bad experience with the paperworks in the end. If I didn't catch it then would cost me a lot more. Need to pay attention to all the details when doing paperwork and pricing. Bring a long a financial calculator or app on your phone to verify everything. More
by falconocc3
Employees Worked With
Anthony Calabrese
January 31, 2020
James made our experience great! We contacted James by phone and told him what we were looking for, and he got back to us shortly. He worked hard to find us the car we wanted and to g We contacted James by phone and told him what we were looking for, and he got back to us shortly. He worked hard to find us the car we wanted and to get us the lease deal we wanted. We left feeling like we were well cared for by James and the dealership. More
by PRHANSEN
Employees Worked With
Paul in finance, Chris Mcgregor, James Allen
January 31, 2020
Very appreciate from their service and assistance. Everything was done quickly and settled my decision comfortably. I hope to get another Kia from them again in the future Everything was done quickly and settled my decision comfortably. I hope to get another Kia from them again in the future More
by tkcad6141
January 30, 2020
Awesome service! Moises is an awesome service rep, even though I was only in there for an oil change (and had a coupon :)) He still was polite and prompt with my vehic Moises is an awesome service rep, even though I was only in there for an oil change (and had a coupon :)) He still was polite and prompt with my vehicle More
by adrian77727
Employees Worked With
Moises
