Garden Grove Kia

Good experience I thought the dealership was very fair and honest - my airbag light was on and they let me know upfront that there would be a charge to access the sit I thought the dealership was very fair and honest - my airbag light was on and they let me know upfront that there would be a charge to access the situation even if I decided not to have it fixed. I agreed to this and when they went to do the diagnostic, it automatically reset that all was well so they didn't charge me anything! They could have easily lied or still charged me the fee and they didn't - I was SO happy : ) More

Abby was amazing, professional, and informative with everything that we asked and needed. She helped me get just the perfect car while putting me and my family at ease. The level of satisfaction is beyo everything that we asked and needed. She helped me get just the perfect car while putting me and my family at ease. The level of satisfaction is beyond 5 stars. 100% Happy with the customer service I recieved More

quick & easy everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phon everything was here was quick and easy. From dropping off the car to picking it up. Every staff member I encountered, weather in person or on the phone, was very helpful as well as courteous. More

BUYING PROCESS Process took almost 4 hours.....it would be nice if this could be stream lined to a shorter period. otherwise was a good experience and sales(Abagail Process took almost 4 hours.....it would be nice if this could be stream lined to a shorter period. otherwise was a good experience and sales(Abagail) was great to work with More

Bryanna was beyond awesome!! I scheduled a test drive the same day & left with the car the same day. She was so helpful & made everything so fast & easy. Thank you sooo much! same day & left with the car the same day. She was so helpful & made everything so fast & easy. Thank you sooo much! More

Great buying experience from Kadin Espinosa at GG KIA! I came to Garden Grove Kia and was helped by Kadin Espinosa whom I met via the store's web site. Kadin let me test drive several Kias and I finally s I came to Garden Grove Kia and was helped by Kadin Espinosa whom I met via the store's web site. Kadin let me test drive several Kias and I finally settled on one. I worked with Kadin and his manager to get the price down to where I wanted it. Overall, it was a fantastic experience. Kadin was great to work with. The dealership is spotless. I didn't even mind waiting around. I was there for about five hours but it was the last day of the month so a lot of people had to go through their paperwork. I would buy another car at Garden Grove Kia in a heartbeat. Note that the owner of this shop also owns Kia of Irvine. More

Low Pressure, Great service and Excellent deal Bryanna was great to work with from the first email. She was very personable and knowledgable. She understood exactly what we were looking for and Bryanna was great to work with from the first email. She was very personable and knowledgable. She understood exactly what we were looking for and helped us find the best deal possible. She never pressured us or made us feel bad for our credit challenges. We drove 3 different Niro's and Bryanna helped us find the best price and deal we could get. Kenny in finance was also great to work with. I was raised by parents who owned car lots and have purchased 8 vehicles and have only once written a review recommending a dealership. I highly recommend Bryanna and Kia of Garden Grove. More

Satisfying a demanding buyer It’s easy to sell the car to an ordinary user, but there are buyers with complaints who know exactly what they need, what they need to refuse. I am gr It’s easy to sell the car to an ordinary user, but there are buyers with complaints who know exactly what they need, what they need to refuse. I am grateful to the company for meeting us and completely satisfying us. Special thanks to Abby Nichols for being patient with us. More

Customer service is good, very good price for products,my self this is a first time I buy car in this dealer, and I am happy with, keep it up...thanks self this is a first time I buy car in this dealer, and I am happy with, keep it up...thanks More

Low Pressure Experience Handled everything over the phone. James and Estela were GREAT to work with. They even delivered my car to my house. I would recommend this dealers Handled everything over the phone. James and Estela were GREAT to work with. They even delivered my car to my house. I would recommend this dealership! More