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Garden Grove Kia

Garden Grove, CA

4.7
3,650 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,650 reviews

April 09, 2020

GREAT Service The service department staff is always friendly and helpful. Luis Mendoza, Alexis and Mike (manager) were the ones that helped with servicing my car, More

by Natalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza, Alexis Diaz, Mike Kelly
Apr 09, 2020 -

Garden Grove Kia responded

Natalie, thank you for the review! We are happy to hear that Luis, Alexis, and Mike provided the safe and accommodating service we strive for here at Garden Grove Kia. It was our pleasure to help you out, and we hope to see you again sometime!

April 08, 2020

Excellent Alexis Diaz even with social distancing was postive and professional. Informed me of everything that would be done and how long it would take. Thank More

by haler0702
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz - service rep
Apr 09, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your five-star experience with Alexis at Garden Grove Kia!

April 08, 2020

With social distancing it was difficult. My interactions was by phone & text. Couldn't test drive vehicle cause of protocol set by dealership, I understand. Since I bought the vehicle a free oil change shou More

by teeoff65
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2020

Chris was very knowledgeable and polite.I didn’t feel Chris was very knowledgeable and polite. I didn’t feel pressure. I was able to make my own decision without the hard push.’ Good place to shop More

by DRSPERBECK
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
Apr 03, 2020 -

Garden Grove Kia responded

Thank you for the review! We are so pleased to know that Chris provided the knowledgeable and polite service we strive for at Garden Grove Kia. We will certainly let him know that you appreciate his help!

April 03, 2020

Luis is an outstanding employee, He was right on target and really helpful, always looking forward to do business with Him and Kia of Garden Grove. Thank You More

by pacifico2405
Recommend Dealer
Yes
Employees Worked With
Luis
Apr 03, 2020 -

Garden Grove Kia responded

Thank you for the stellar review! We're proud of our fantastic team here at Garden Grove Kia and your kind words about Luis made our day. We'll be sure to pass along your compliments to him and we look forward to working with you again as well!

March 31, 2020

Very friendly and hassle free Easy to make apppointment friendly customer service. No pressure no long waiting for service to be completed. No pushy sale pitches. Clean environmen More

by gomies5@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Cruz Carlos Grimaldo
Apr 01, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are pleased to hear that our team provided the friendly service that we strive for at Garden Grove Kia. If you ever need anything else, don't hesitate to come back and see us again!

March 31, 2020

All staff was friendly and helpful, following the coronavirus safe distancing rules throughout the car buying process. Andrea and Kadin were very patience sales people with no pressure. Kadin even st More

by TBONE
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Mar 31, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia. It's wonderful to hear that our team members, Andrea, Kadin and Jeffery, took such great care of you throughout the buying process. Customer safety and satisfaction are our top priorities! Enjoy your new vehicle!

March 30, 2020

Great buying experience! Worked with Andrea, and she was very prompt, helpful, patient, and a pleasure to work with. Felt no pressure at all during the car buying experience. More

by lorem01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryanna Crawford
Mar 30, 2020 -

Garden Grove Kia responded

Thank you so much for the five stars! We are pleased to hear that Andrea provided the prompt and helpful service that we pride ourselves on at Garden Grove Kia. We hope that you enjoy your Kia Telluride!

March 29, 2020

Great Experience! It took under 1 hour to make the deal. Got the car I wanted for the price I wanted. Thank You Garden Grove Kia! More

by rosavj316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez, James Allen
Mar 30, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We couldn't be happier to hear that you had a great experience working with our team at Garden Grove Kia. We hope that you enjoy your new car!

March 27, 2020

Just Awesome! This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my s More

by CEPTIPOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Diaz
Mar 30, 2020 -

Garden Grove Kia responded

This feedback was so great to receive- thank you! At Garden Grove Kia, our team is committed to making sure that our guests are taken care of. We look forward to working with you in the future!

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