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Garden Grove Kia

Garden Grove, CA

4.7
3,650 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,650 reviews

May 01, 2020

Luis Mendoza was the service advisor for Fox Rent A Car, when I was the Lead Fleet Coordinator. He was very friendly, polite and very helpful. Our cars were serv More

by marellano1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
May 01, 2020 -

Garden Grove Kia responded

Thank you for taking the time to write such a kind review and for giving a shout out to Luis. We're always so grateful to hear from our loyal Garden Grove Kia customers!

May 01, 2020

Great experience! Came from out of town, GG Kia had all the paperwork ready when I arrived, all I had to do was sign! Kadin helped me thru the whole process, he was AMAZING! More

by sarahamckeown
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
May 04, 2020 -

Garden Grove Kia responded

Hi Sarah - Thank you so much for making the trip out to see us at Garden Grove Kia! We are thrilled to hear that Kadin made the buying process so quick and easy. Safe driving in your new ride!

May 01, 2020

Garden Grove Kia was amazing! The best car buying experience we have ever had. Andrea Biggers was so awesome and got us everything we wanted! More

by Danigrun27
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Nguyen
May 01, 2020 -

Garden Grove Kia responded

Thank you for leaving us such a stellar review. We're thrilled to hear that Andrea provided you with an excellent car buying experience. On behalf of everyone at Garden Grove Kia, we wish you safe travels in your new ride!

April 30, 2020

Good experience and Alexis was super nice and got my car back to quickly. Overall very happy with my experience at Kia. Great customer service. More

by mcgeenatalee
Recommend Dealer
Yes
Employees Worked With
Alexis
Apr 30, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are happy to hear that Alexis and our team provided the quick and friendly service we pride ourselves on at Garden Grove Kia. We look forward to your next visit!

April 30, 2020

Awesome Customer Service and Informative Michael and Rudy from service were awesome! Rudy was very clear with what was due for service and informed us of the amenities in the customer lounge More

by justinsmith2925
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael, Rudy
May 01, 2020 -

Garden Grove Kia responded

Thank you for sharing the wonderful feedback, Justin! We're so happy to hear that Michael and Rudy made your service visit with us so pleasant and productive. We'll be sure to let them know you appreciated their help. See you next time! -The Garden Grove Kia Team

April 29, 2020

Great customer service Kadin was extremely cheerful and friendly the moment we arrived at the dealership. He was enthusiastic about showing us the cars and the features they More

by JohnSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Suh, Kadin Espinosa
Apr 29, 2020 -

Garden Grove Kia responded

Thank you so much for taking the time to share your review of Garden Grove Kia! We couldn't be happier to hear that you had such a wonderful experience working with Kadin and we know your kind feedback will mean a lot to him. We hope to see you again down the road!

April 28, 2020

Getting it right was a struggle Dealer had an online deal for a used car they tried to ignore. Had to look it up again and prove it to them, to which the reply was that i "was in luc More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Allen
April 28, 2020

Great Experience Our Daughter needed to buy a new/used car and she lives in Arizona. She knows nothing about how to buy and what to look for, so Mom and Dad wanted to More

by KARRINSWORLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Apr 28, 2020 -

Garden Grove Kia responded

Thank you so much for this kind and thoughtful review! It was our pleasure to help you pick out the perfect car for your daughter. Here at Garden Grove Kia, we pride ourselves on our exceptional service, and we couldn't be more proud to know that Kadin hit the mark. We hope that your daughter enjoys here 2020 Kia Sportage, and we hope to see you and your family again sometime!

April 27, 2020

Very satisfied Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickl More

by Josh Hatt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Apr 27, 2020 -

Garden Grove Kia responded

Josh, thank you for reviewing Garden Grove Kia! We're glad to hear that our team took care of you. Enjoy your new car!

April 27, 2020

The staff is great! Alexis Diaz made sure I was updated on all the key points of my vehicle. The service was fast and efficient, given the circumstances we’re living in at the moment. Thank you Garden Gro More

by mike_despair
Recommend Dealer
Yes
Employees Worked With
Alexis, Mike, Andy
Apr 27, 2020 -

Garden Grove Kia responded

Hi Mike - Thank you for the wonderful feedback about our team! We are very glad to hear that you were satisfied with our service. Hope to see you next time at Garden Grove Kia!

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