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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,432 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,432 reviews

September 13, 2024

This dealer is the hidden gem. The first time I purchased a Kia and these people here made my day. Amazing people and amazing price! highly recommended to everyone More

by Dat Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Dan Le, Kadin Espinosa, Brandon Dennis, Toshi Saigusa
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the glowing review! We're delighted to hear that your first Kia purchase was a fantastic experience at Garden Grove Kia. We appreciate your recommendation and hope you enjoy every mile in your new car!

September 12, 2024

Very helpful very satisfied will be be my main service provider from now on Helped with the price and service was great More

by NATHANMAGANA002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 13, 2024 -

Garden Grove Kia responded

Nathan, we're delighted to hear that you had a great experience with us at Garden Grove Kia! Thanks for choosing us as your main service provider.

September 12, 2024

They were nice. The waiting area was nice and they had water and snacks. Ok More

by shailacampbell517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 13, 2024 -

Garden Grove Kia responded

Thank you for sharing your great experience with our team at Garden Grove Kia! We appreciate your business!

September 12, 2024

Luis was awesome. Communicated with me well and took good care of my vehicle. I highly recommend him as a service advisor. More

by araluvssm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the recommendation! We're glad to hear Luis provided excellent service and communication at Garden Grove Kia. We appreciate your support!

September 11, 2024

Great customer service and over all experience I am very pleased with your team and Luis and Andrea for helping me in setting up my appointment and taking care of my needs I want to thanks also Craig in the More

by tapulsif23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis in service
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Sep 11, 2024 -

Garden Grove Kia responded

Thank you for the kind words! We're delighted to hear that Luis, Andrea, Craig, and Chad provided excellent service at Garden Grove Kia. We appreciate your support and look forward to assisting you in the future!

September 10, 2024

This was my first ever car buying experience from a dealer and all I can say is WOW! Sam was amazing and got me into exactly what I wanted. It was pretty painless and it felt so good driving all the wa More

by chellegordonrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Garden Grove Kia responded

We're so glad to hear that Sam made your first car buying experience a great one at Garden Grove Kia! Enjoy the drive back to Phoenix in your new ride and thanks for recommending us!

September 10, 2024

Garden Grove Kia service center was kind, fast, and professional. I would recommend getting your Kia service needs handled here. More

by jasonheiselt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremy
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Sep 10, 2024 -

Garden Grove Kia responded

Thank you for recommending our service center! We're glad to hear that the team at Garden Grove Kia provided a kind, fast, and professional experience. We appreciate your support, Jason!

September 10, 2024

I was acknowledge by a well groomed Service Advisor upon my service arrival. He answered all my questions on my service & explained the service. Service on my car was performed withtin a proposed time & was More

by MELLONDD711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web from Service Advisor
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Sep 10, 2024 -

Garden Grove Kia responded

Thank you for your continued trust in Garden Grove Kia! We're glad to hear our Service Advisor provided clear communication and timely service. We appreciate your loyalty and look forward to serving you again!

September 10, 2024

Completed the warrant work and oil change in 90 minutes. Happy with the fast appointment scheduling More

by pjt2eca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie
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Sep 11, 2024 -

Garden Grove Kia responded

Thank you for leaving Garden Grove Kia a five-star review! We are happy to hear that everything went smoothly!

September 08, 2024

Muy buen servicio un dealer muy limpio en sus instalaciones, servicio muy eficiente te muestran todo su inventario te dan opciones para elegir no te presionan para que elijas lo que ellos te ofre More

by mario.aguas1974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Garden Grove Kia responded

Mario, gracias por sus amables palabras! Nos alegra saber que tuvo una experiencia positiva en Garden Grove Kia. Esperamos verle de nuevo pronto!

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