Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Garden Grove Kia
Garden Grove, CA
3,632 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,632 reviews
June 29, 2020
Abby was very pleasant and helpful. There was no pressure to buy before I was ready and she literally went the extra mile to make sure I got exactly what I wanted. to buy before I was ready and she literally went the extra mile to make sure I got exactly what I wanted. More
by JILL
Verified CustomerEmployees Worked With
Abigail Nichols Nichols
June 29, 2020
Justin went above and beyond for us! We had been looking for the perfect vehicle, and he made sure we didn’t leave until we got what we wanted!! for the perfect vehicle, and he made sure we didn’t leave until we got what we wanted!! More
by maagend
Employees Worked With
Justin Fernandez
June 29, 2020
great took forever but overall im satisfied with my purchase. the free wifi and tv helped time go by quicker and the facility was clean and sanitized. took forever but overall im satisfied with my purchase. the free wifi and tv helped time go by quicker and the facility was clean and sanitized. More
by regandominic
Employees Worked With
Chris Mcgregor, Kadin Espinosa
June 27, 2020
Great Service Came in for my oil change and service. It was completed in a timely manner and the work was superb. The experience was very pleasant. Thank you! Came in for my oil change and service. It was completed in a timely manner and the work was superb. The experience was very pleasant. Thank you! More
by jeffreykeating3
Employees Worked With
Service Department
June 26, 2020
The entire staff is extremely courteous &accommodating. This was such a hassle free buying experience because of Kadin Espinosa! I believe the entire transaction only took 1 1/2 hrs. That &accommodating. This was such a hassle free buying experience because of Kadin Espinosa! I believe the entire transaction only took 1 1/2 hrs. That is so great because I tend to be very impatient. ! More
by marylee.first
Employees Worked With
Credit Mabager, Mike & Woody in service , Chris Mcgregor, Kadin Espinosa
June 25, 2020
Car Service I had a great experience visiting this dealer. It was my first time taking my car to get serviced here but was highly impressed by the customer servic I had a great experience visiting this dealer. It was my first time taking my car to get serviced here but was highly impressed by the customer service provided. Alexis took the time to update me about the service my vehicle was obtaining. Great place to service your Kia! More
by joseescatel1
Employees Worked With
Alexis
June 25, 2020
Exelent Thank You Guys & Thank You so much Alexis & see you soon you are the BEST. Por Siempre la Mejor Muchas Gracias Senorita me Gusta mucho su Servicio EXE Thank You Guys & Thank You so much Alexis & see you soon you are the BEST. Por Siempre la Mejor Muchas Gracias Senorita me Gusta mucho su Servicio EXELENTE. More
by javier9
Employees Worked With
Service Adv; Alexis Diaz
June 24, 2020
Great Service It was easy. It was great working with Rudy. He called me when the service on my Kia Sedona was done and ready for pick up. It was easy. It was great working with Rudy. He called me when the service on my Kia Sedona was done and ready for pick up. More
by jeffjago
Employees Worked With
Rudy
June 24, 2020
Had a good experience getting my new car. Took longer then I expected (4hours). My car was washed so/so. Besides that it was good. then I expected (4hours). My car was washed so/so. Besides that it was good. More
by angerqueen2000
June 24, 2020
I got an amazing deal! So happy with my Kia - this is my 3rd Kia in a row! I will never own a thing but Kia! Best warranty of any new car available! 3rd Kia in a row! I will never own a thing but Kia! Best warranty of any new car available! More
by STUDENTLOANHELP
Employees Worked With
Other Employees :
The finance guy was awesome , Kadin Espinosa
