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Garden Grove Kia
Garden Grove, CA
3,653 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,653 reviews
July 20, 2020
Amazing from start to finish, very Professional And Knowledgeable very easy to work with had me in and out very quickly With no hassle Definitely will keep coming back for service Knowledgeable very easy to work with had me in and out very quickly With no hassle Definitely will keep coming back for service More
by dprieto657
Verified CustomerEmployees Worked With
Alexis
July 20, 2020
Not a fan of auto dealers, but KIA of Garden Grove did well . Manager came out to open the gates and interacted with customers often, offering comforts while we waited. Manager seems to care about service. . Manager came out to open the gates and interacted with customers often, offering comforts while we waited. Manager seems to care about service. More
by DAT_SWEENEY
Employees Worked With
Jose
July 20, 2020
Great experience. Alexis was super... knowledgeable, friendly, and helpful. I appreciated the fact that Kia not only completed the recall work on the fuel line but also honored the extended warranty rep friendly, and helpful. I appreciated the fact that Kia not only completed the recall work on the fuel line but also honored the extended warranty repairs to the steering column. More
by tchrjim
Employees Worked With
Alexis
July 20, 2020
Luis from Service Dept. is always very helpful and knowledgeable about my vehicle. He keeps me updated at all times about my vehicle. Love it. knowledgeable about my vehicle. He keeps me updated at all times about my vehicle. Love it. More
by sairacoronado65
Employees Worked With
Luis (Service Dept)
July 20, 2020
Very professional, cooperative and humble people. They're listening to your requirements, communicating in a very professional and thoughtful way. No rushing with transparent attitude. listening to your requirements, communicating in a very professional and thoughtful way. No rushing with transparent attitude. More
by GMVMAZEVI
Employees Worked With
Roy Roberts
July 18, 2020
This dealership chose me, as they were the only one nearby that had a manual transmission in stock. Sales dept as friendly as they needed to be, I have no complaints nearby that had a manual transmission in stock. Sales dept as friendly as they needed to be, I have no complaints More
by TBENGE229
July 17, 2020
Luis is an excellent service advisor. He always takes time to explain any issues with your car. He looks for recalls and repairs that are covered by warranty. Others at the dealership do not do this. time to explain any issues with your car. He looks for recalls and repairs that are covered by warranty. Others at the dealership do not do this. More
by johnl702
Employees Worked With
Luis
July 15, 2020
Great staff! Also help us and he was great answering all the questions we have. I already recommended to my friends and family. I will definitely going back. the questions we have. I already recommended to my friends and family. I will definitely going back. More
by CYNNAVA
Employees Worked With
July 15, 2020
oil change Bought car at GG Kia in 2011, and always brought car in for required oil changes , I think I was paying around $40.00, with a washI was really disgust Bought car at GG Kia in 2011, and always brought car in for required oil changes , I think I was paying around $40.00, with a washI was really disgusted at the new pricing schedule for a simple oil change, I was told "we have new ownership" well if that is the case shame on them, plus didn't even was the car as they always did, really dissapointed More
by bkbackouris
Employees Worked With
Justin Fernandez
