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Garden Grove Kia
Garden Grove, CA
3,531 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,531 reviews
March 27, 2020
Just Awesome! This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my s This place has exceptional service and attention to detail. I very much enjoyed being here in a clean environment and with people who cared about my situation. More
by CEPTIPOD
Verified CustomerEmployees Worked With
Alexis Diaz
March 26, 2020
Had a great experience. Everything was in order and I even got a shuttle ride to my doc appointment. Rudy Cruz helped me out and was knowledgable! Most service sales agents just focus on making you spend even got a shuttle ride to my doc appointment. Rudy Cruz helped me out and was knowledgable! Most service sales agents just focus on making you spend on things not even necessary, but Rudy made it feel more personal, like it was my personal car tech for years! More like him are need to have real customer loyalty,otherwise consider me and ten other clients gone! GREAT job! More
by krazysalvadoran09
Employees Worked With
Rudy Cruz
March 26, 2020
Great Service I was very nervous about going into a dealership needing to bring a car home the same day. I purchased a car from Carvana that never showed up and wa I was very nervous about going into a dealership needing to bring a car home the same day. I purchased a car from Carvana that never showed up and was in a bad spot. Andrea went above and beyond anything I thought could be possible. Thank you Andrea Biggers and Thank you Kia of Garden Grove. More
by Ernzulu
Employees Worked With
March 25, 2020
Mr.Rudy CruzI thank you very much for your services to Mr.Rudy Cruz I thank you very much for your services to the kia i have taken to be maintance.i look forward for furture maintance.have a great day,go Mr.Rudy Cruz I thank you very much for your services to the kia i have taken to be maintance.i look forward for furture maintance.have a great day,god be with you. More
by donnacastillo536
Employees Worked With
Rudy Cruz
March 25, 2020
Luis is the BEST! When I come in I always look forward to working with Luis, he is always efficient, helpful and honest. I never feel like the is pushing additional ser When I come in I always look forward to working with Luis, he is always efficient, helpful and honest. I never feel like the is pushing additional services, that is VERY much appreciated. More
by koko1566
Employees Worked With
Luis Mendoza
March 25, 2020
Everything went better than I expected. The service was quick and easier than I thought it would be. The person who helped me made the process bearable quick and easier than I thought it would be. The person who helped me made the process bearable More
by mr.sanchezn
Employees Worked With
Jacob
March 22, 2020
Jacob my Advisor was super helpful. He got car done super quick. Super nice guy and very helpful. Will recommend my friends and family going to him. quick. Super nice guy and very helpful. Will recommend my friends and family going to him. More
by JDMHATCHIE128
Employees Worked With
Jacob A
March 20, 2020
Great Service If you have to get your car done, go to Garden Grove Kia. They're excellent at service. Met me at the door, asked how my day was, got the work done an If you have to get your car done, go to Garden Grove Kia. They're excellent at service. Met me at the door, asked how my day was, got the work done and I was on my way. My husband had to get his car done at the Ford dealership, and it took all day! More
by lioness211
Employees Worked With
Ruben
March 18, 2020
Awesome Service I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those serv I love coming to GG Kia. The Service Team is awesome. Alexis always is so professional and FRIENDLY! I'll be back again and again...keep those service coupons coming.LOL More
by shawyne
Employees Worked With
Alexis
