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Garden Grove Kia

Garden Grove, CA

4.7
3,916 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,916 reviews

January 07, 2021

The service i experienced was fast and effective. Everything was smooth. I would recommend garden grove kia to family and friends. Thank you very much More

by ARIE29MAXWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jan 07, 2021 -

Garden Grove Kia responded

We couldn't have asked for better feedback! We're so proud to have earned your endorsement and your business. Thank you for your confidence in Garden Grove Kia!

January 07, 2021

I worked with Chad to get everything set prior to our arrival and then worked with Andrea once we arrived. Both were wonderful and patient with us and made the process painless and positive. We purchased More

by CBLACKARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Garden Grove Kia responded

We're so proud to have earned your confidence and your endorsement! It makes our day to hear that Chad and Andrea went above and beyond to make your car-buying experience so special. All of us here are wishing you many happy miles in your new vehicle. Welcome to the Garden Grove Kia family, and Happy New Year!

January 06, 2021

I called around to many Kia Dealerships when we decided that was going to be the right car for us. Right from the first phone call with Kadin, I knew we were going to travel a bit further to go to GG Kia. More

by Julieweberrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Jan 06, 2021 -

Garden Grove Kia responded

Julie - For you to say that Kadin went "above and beyond" to assist with your purchase makes us so happy. Thank you for making the trip out to see us at Garden Grove Kia! We are thrilled to hear that you and your husband had such a positive buying experience and are enjoying your Kia Niro. We appreciate your kind review!

January 05, 2021

Great service providers. Friendly and helpful. Cannot think of anything needed to improve the service. It is a pleasure getting my car serviced at Garden Grove Kia. More

by noahshouse913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Mancilla
Jan 06, 2021 -

Garden Grove Kia responded

Thank you for your continued business and outstanding review. It is our pleasure to assist you and make you a happy Garden Grove Kia customer. See you next time!

January 05, 2021

Being that I traveled 2 hrs to the dealership we had a great experience purchasing our vehicle. Brian our sales person was upfront and honest with no hidden fees I was able to make the decision without pr More

by Quiroz0708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ferrios
Jan 05, 2021 -

Garden Grove Kia responded

Thank you so much for making the trip out to see us at Garden Grove Kia! We are delighted to hear that Brian and our team provided straightforward service which made your purchasing experience such a success. Enjoy your new ride!

January 05, 2021

They were friendly and professional, they answered all our questions and returned our calls in a timely manner. Our car was ready a day ahead of time which was much appreciated. More

by egvc60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Jan 05, 2021 -

Garden Grove Kia responded

Thank you so much for visiting us at Garden Grove Kia! We are delighted to hear that you received helpful service from our team and got back out on the road in a timely manner. Enjoy your day!

January 05, 2021

I had a great experience at Kia of Garden Grove service department. Very friendly staff, beautify facilities and fast service! Frank was amazing and very helpful! More

by kerierk17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank in Service
Jan 06, 2021 -

Garden Grove Kia responded

Thank you for taking the time to share your feedback about Frank and the service team! We are grateful for your business and hope you will continue to choose Garden Grove Kia for your service needs.

January 04, 2021

Purchased a new Telluride from Brian F. (Internet Sales). He was very helpful and forthright, making the process very easy. He truly did what he could to try to make sure I got what I wanted, and he wasn't More

by jwscar17
Recommend Dealer
Yes
Employees Worked With
Brian Fierros
Jan 05, 2021 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia and taking the time to share your feedback! We are thrilled to hear that Brian provided an attentive, personalized purchase experience. We appreciate your business and wish you safe travels in your new Kia Telluride!

January 04, 2021

Service rep was great. He was professional and pleasant. All service people wore masks and were aware of social distancing. Thank you for all your help. More

by marykaypavlick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service people
Jan 04, 2021 -

Garden Grove Kia responded

It's terrific to hear your recent service appointment was safe and enjoyable, Mary. Thanks for taking the time to leave your feedback. The team at Garden Grove Kia appreciates your business!

January 04, 2021

5 stars but you need a faster process to move buyers quicker. I don't like waiting around for more than an hour especially two hours when I have kids waiting. Brandon did his part but your finances need More

by laram001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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