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Garden Grove Kia
Garden Grove, CA
3,960 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,960 reviews
Verified Customer
March 22, 2021
Great service. ET was great and took care of everything. He asked me the right questions and determined the right car for me. He was also conscious of my desire to remain outside during the entire sales pro He asked me the right questions and determined the right car for me. He was also conscious of my desire to remain outside during the entire sales process—to avoid any potential exposure to any COVID. I am very thankful he did everything he could so I could remain outside comfortably. More
by jon.m.cusick
March 18, 2021
Great customer service. Toshi Followed up and made sure we were aware of all of the fees and taxes right up front. Genuine conversations and very polite. we were aware of all of the fees and taxes right up front. Genuine conversations and very polite. More
by QNGNEWSTARORANGE1
Employees Worked With
Toshi Saigusa
March 17, 2021
Very helpful and very great customer service from The salesman Samuel. Very professional and such a clean place . Love my new car so happy with my Pritchard! Thank you GG Kia ❤️ salesman Samuel. Very professional and such a clean place . Love my new car so happy with my Pritchard! Thank you GG Kia ❤️ More
by ANGELAA1128
March 17, 2021
Great service! Thank you garden grove Kia and Andy. They are honestly by telling what needed to be fixed and looking into warranty if it there is any. They are honestly by telling what needed to be fixed and looking into warranty if it there is any. More
by patrickle1912
Employees Worked With
Andy
March 16, 2021
Luis always provides exceptional service! I trust him with my vehicle, he is very professional and always put the “car anxiety “ at ease. I drive the distance for his service and have for years. with my vehicle, he is very professional and always put the “car anxiety “ at ease. I drive the distance for his service and have for years. More
by jlynch528
Employees Worked With
Luis
March 12, 2021
Clean. Nice people. Fast service The only thing I’ll Clean. Nice people. Fast service The only thing I’ll complaint is that you’re making us type a minimum amount of words. Everything can be said in sh Clean. Nice people. Fast service The only thing I’ll complaint is that you’re making us type a minimum amount of words. Everything can be said in short words More
by w_luisbruiz
Employees Worked With
Luis
March 11, 2021
Thank you Garden Grove Kia for my new car. Sam helped me with everything, the process was super easy, payments were good. Thank you so much with everything, the process was super easy, payments were good. Thank you so much More
by ESCUADRAH2017
March 11, 2021
I’ve bought 3 Kia cars I love them but service centers have been hit and miss , it’s challenging. All employees have been great but long waits due to short handed employees. Sad to say my wait for a servi have been hit and miss , it’s challenging. All employees have been great but long waits due to short handed employees. Sad to say my wait for a service attendant to approach my car to confirm my appointment was 35 minutes ! Same thing for my daughter with her Kia . More
by debnilssonweihs
Employees Worked With
Jacob Aguirre
