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Garden Grove Kia

Garden Grove, CA

4.7
3,653 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,653 reviews

July 30, 2020

Great Customer Service I would of gave it 5 stars, if I would have gotten the 1st rented vehicle credited to me since a part wasn't available for my vehicle, so no service w More

by Javibarillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 31, 2020 -

Garden Grove Kia responded

Thank you very much for your patience throughout this process as well as your feedback. We are glad to hear that Alexis could assist with having your repairs completed. Our team is grateful to have you as a customer!

July 30, 2020

CPO Rare Find I happened to be in the area & found a great used car with extremely low miles. My salesman, ET, was great & the sales manager was very helpful too. More

by Lisa Miyazaki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager Mike
July 30, 2020

Were very helpful, informative, personable, and made the experience great for a first time buyer! Andrea set up the test drive and helped offer other options that could suit my needs. Kadin helped me with t More

by joselyn.beau
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kadin Espinosa
Jul 30, 2020 -

Garden Grove Kia responded

Joselyn, thank you for reviewing Garden Grove Kia. It's our priority to find the best option for customers so it was great to hear about your experience with Andrea and Kadin! We're proud to have been a part of your first car purchase and hope you are excited to be on the road. Congrats & safe travels!

July 28, 2020

One the sales rep was very unprofessional. I’m hoping next time will be better. As far as my sales was really professional and courteous. More

by lariosveronica2004
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
July 28, 2020

Great experience at Garden Grove Kia.Kadin helped us out Great experience at Garden Grove Kia. Kadin helped us out a lot and made it really easy for us throughout the whole process. Great service! More

by minhluanlpg
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Jul 29, 2020 -

Garden Grove Kia responded

It's so wonderful to hear that you had a five-star worthy experience working with Kadin and our Garden Grove Kia team. Thank you for trusting us with this purchase! We wish you many safe miles in your new vehicle.

July 28, 2020

Good Job . very helpful and friendly. They even drove the car to my house and explained the features on the car. great team and great sevice More

by MECARLO33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Jul 28, 2020 -

Garden Grove Kia responded

Thank you for the review! It was our pleasure to work with you here at Garden Grove Kia, and we hope that you continue to enjoy your new car!

July 27, 2020

Easy-Peasy Not relevant to most, but I'm on the family & friends program, so..... Basically this was a no-brainer transaction once everyone knew I was on the More

by BOILERBOB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know who helped, frankly. Masks, etc. made this tough to discern.
Jul 28, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share these details about your recent purchase. We are glad to hear that the process was straightforward and simple. All of us at Garden Grove Kia are grateful to have you as a customer and hope that you're loving your new vehicle!

July 27, 2020

Abby was great to work with! Would definitely buy from her again! She was responsive and answered all of my questions quickly. The finance department was easy to work with as well and the dealership was v More

by joemorgan88
Recommend Dealer
Yes
Employees Worked With
Abigail Nichols Nichols
Jul 27, 2020 -

Garden Grove Kia responded

Thank you for this lovely review of Garden Grove Kia, Joe! We're thrilled to hear that Abby and our finance team delivered an attentive and straightforward car-buying experience. We're so proud to have gained you as a loyal customer, and we hope you're enjoying your new vehicle!

July 27, 2020

Great and friendly staffs Justin took really good care of us, got a good deal on a car and trade in. The process was painless, this is our 3rd purchase from this dealer and won More

by jlariosa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Jul 27, 2020 -

Garden Grove Kia responded

Thank you so much for coming back to Garden Grove Kia for another vehicle! We love to hear that Justin made your trade in and purchasing process painless. We hope you are enjoying your new car!

July 27, 2020

Excellent and Easy Experience! We had been searching for a new Telluride with very specific trim and options, and started working with around 8 dealerships throughout Southern Calif More

by jpstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kadin Espinosa
Jul 27, 2020 -

Garden Grove Kia responded

Thank you for the review! We are so glad you enjoyed working with Kadin and our team here at Garden Grove Kia. It was our pleasure to help you into a Kia Telluride here, and we hope that you continue to enjoy your new ride!

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