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Garden Grove Kia

Garden Grove, CA

4.7
3,765 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,765 reviews

October 08, 2020

Excellent service and knowledge of the problem with my KIA. Jacob kept me informed by phone as to the details of the service. Great job. More

by djoldies49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 08, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review us! We appreciate your support and hope to work with you again at Garden Grove Kia. Safe travels!

October 07, 2020

First time new car buyer, and I had a painless process working with Dan Le from GG Kia to secure my handsome new Seltos. He made sure to sort everything out so I would drive away a happy customer. Highly More

by LeeCa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Le
Oct 07, 2020 -

Garden Grove Kia responded

Thank you for the review! We are so glad Dan provided the exceptional service we strive for here at Garden Grove Kia, and we are honored that you chose to come to us for your first car purchase. We hope that you continue to enjoy your new Kia Seltos!

October 06, 2020

Luis always gives fantastic customer service!! Went in for an oil change and ended up getting my 35,000-45,000 mile service. Took a little longer than expected but only because they found a nail in my tir More

by seghersamanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Oct 06, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We're thrilled to hear that Luis made your recent service visit a smooth process and that you are back on the road safely. Hope to see you next time!

October 06, 2020

Andrea was of great service, very professional, organized, informative and willing to make a good deal. Friendly, warm, and keep me updated on the information I needed .Kadin was great, friendly, h More

by Mflinner09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor, Kadin Espinosa
Oct 06, 2020 -

Garden Grove Kia responded

Hi Mike - There are so many kind words in your review which we just love! It's wonderful to hear that you felt comfortable working with Kadin to get into your new vehicle, and we are glad that the paperwork process was efficient. Thank you so much for supporting Garden Grove Kia by sharing this feedback. We are lucky to have you as a customer and will see you at your first oil change!

October 06, 2020

Justin was helpful and patient throughout the whole process of my car buying experience. I really appreciate the experience from start to finish. Thank you! More

by LEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Fernandez
Oct 06, 2020 -

Garden Grove Kia responded

Leo - Customer satisfaction is our goal so this is great feedback to receive. Thank you so much for choosing Garden Grove Kia for your new vehicle! We hope that you absolutely love it.

October 06, 2020

Was an easy process. Much easier than ever experienced. I would definitely recommend Bryanna and Kaden. Thank you for an easy transaction. They really listened to my needs. More

by mslizziewithmarykay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Bryanna Crawford, Kadin Espinosa
Oct 06, 2020 -

Garden Grove Kia responded

Thank you for the review! It was our pleasure to assist you here at Garden Grove Kia, and we will certainly let Bryanna and Kaden know that you appreciate their help. We hope that you continue to enjoy your newly purchased vehicle!

October 05, 2020

It was a good experience, my first time coming to that KIA dealership for service. Jacob was the one that helped me with the process More

by nez89jai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Oct 06, 2020 -

Garden Grove Kia responded

Thank you so much for allowing us the chance to assist you! It's wonderful to hear that Jacob left a great first impression. Hope to see you again at Garden Grove Kia!

October 05, 2020

Great professionalism from everyone I encountered, explained what my car needed and did a great job at replacing my parts needed, honored warranty on my battery. More

by torres204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre service
Oct 06, 2020 -

Garden Grove Kia responded

Thank you for trusting Garden Grove Kia with your vehicle. We are committed to offering exceptional service and I am glad that came through to you!

October 05, 2020

Great service. Our service advisor was very informative and took the time to explain to us the problem with our car. Thank you garden grove Kia. More

by PVARGAS312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Oct 05, 2020 -

Garden Grove Kia responded

It was our privilege to assist you! Thank you so much for coming to Garden Grove Kia for your auto service needs. If any future issues should arise, we will be here to help.

October 04, 2020

Great service, my advisor Luis was very professional and kept me up to date on the progress of my vehicle. I will definitely be coming back in the future, THIS Kia service department is by far the best expe More

by Simmons.Ry.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Oct 04, 2020 -

Garden Grove Kia responded

Thank you for the review! It is excellent to hear that Luis delivered such a transparent and efficient purchase experience. We appreciate your business and hope to work with you again at Garden Grove Kia!

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