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Garden Grove Kia
Garden Grove, CA
3,394 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,394 reviews
August 03, 2011
after I had signed for 2011 Sorento, they had increased my interest rate and ruined my credit after threatening me that if I didn't resign the contract with the increased rate. Also, this had happened onl my interest rate and ruined my credit after threatening me that if I didn't resign the contract with the increased rate. Also, this had happened only AFTER I had taken the consumer survey. What Crooks!!! More
by blogge
Employees Worked With
William
July 14, 2011
Of all the KIA dealers in Orange County (and we visited them all!) Garden Grove KIA didn't play the typical dealerships games, jacking up prices, playing good guy/bad guy games, trying to sell you what you them all!) Garden Grove KIA didn't play the typical dealerships games, jacking up prices, playing good guy/bad guy games, trying to sell you what you didn't want, etc. The other dealers ignored you, one KIA dealer had brochures that were 3 year old! Come on! And cobwebs and dusty buildings. John was our salesguy, no pressure, friendly, very knowledgable and no pressure. He let us stroll around for about an hour checking out all the models and colors. We settled on a 2011 KIA Sorento SX, and when it came time to sit down and negotiate, all he did was ask us what we wanted to pay, we already knew what was a good deal..and made a pretty low offer which included tax and license. He took it to the bass and we bought ourselves a KIA for around $2500.00 LESS that the other dealers prices! Color me happy! And if you haven't considered a KIA, be aware that this is not your grandpa's KIA! There are great looking, well built, powerful, smooth, full of features and loaded with value cars. J.D.Powers and many car magazines have praised the all new KIA's and awarded them a lot of awards for safety and the ton of standard equipment, as well as the new designs from the award winning German design guy who used to work for VW/Audi! The 100,000 mile drivetrain warranty is just icing on the cake! More
by skippythewonderdog
Employees Worked With
John
January 01, 2011
I went to Garden Grove Kia and I bought a 2010 Kia Forte EX for $2500 below dealer's invoice. In addition I got another $1500 cash back from the manufacturer for a total of $4000 savings. The Garden Grove K EX for $2500 below dealer's invoice. In addition I got another $1500 cash back from the manufacturer for a total of $4000 savings. The Garden Grove Kia staff were so nice that they also included rear spoiler(valued at over $300), a cargo mat(valued $80) and floor mats at no charge! I was treated like royalty for my cash purchase. Thank you Danny, Enrique, sales manager and other Garden Grove Kia staff for your professionalism and great service. I am already planning to go back in three months to purchase a Kia Soul and I am also refering my friends to visit the dealership. They described all details thoughroughly and very professional. Thank you Kia of Garden Grove for the pleasant experience. More
by mikeabigone
Employees Worked With
Danny and Enrique
