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Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,432 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,432 reviews

September 16, 2024

Chris was fabulous! I was in and out quickly. He was helpful, informative, and provided great customer service. More

by kcsn08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in the Service department
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the great feedback! We're glad to hear Chris provided excellent service and made your visit at Garden Grove Kia efficient. Enjoy your new ride!

September 16, 2024

Luis who helped me was great! He was fast and on point! Everything was smooth and I left happy. He is an asset to this dealership! More

by jenkwon70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear that Luis provided such efficient and smooth service at Garden Grove Kia. We appreciate your support and hope you're enjoying your new vehicle!

September 15, 2024

Everything was great, except being stuck with the car alarm bill for an alarm already installed 1200 dollars More

by saldanafamily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman Cory and Paul Park did awesome job
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Nov 15, 2024 -

Garden Grove Kia responded

Thank you for your feedback. We're glad to hear that most of your experience was positive at Garden Grove Kia, but we apologize for any inconvenience regarding the car alarm bill. Please reach out if you'd like to discuss this further!

September 15, 2024

They took the time to listen to me and got me through the process quickly More

by dondenwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesthr
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Sep 16, 2024 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

September 14, 2024

Joshua Mccune was very helpful. We had an excellent communication by email., very transparent and clear explanations. Smooth and fast transaction. More

by cambodiakim
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : joshua mccune
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear Joshua provided clear communication and made the process smooth at Garden Grove Kia. Enjoy your new ride!

September 13, 2024

They gave me a great deal on my new Kia Sportage. They are awesome and healpful. More

by bodolaydavids
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gustavo Garcia
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Sep 13, 2024 -

Garden Grove Kia responded

It means so much to us to see your review! Thanks from the team at Garden Grove Kia.

September 13, 2024

I found Rebecca and Kenny to be very helpful in my purchase of a vehicle. More

by Jeffrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca, Kenny
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia for your new ride, Jeffrom! Rebecca and Kenny will deliver your kind words. Have a stellar day!

September 13, 2024

They always keep us informed on service. They have been on time with completion of service. What they estimate is always the same when we pick up our vehicle. More

by ljcowgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Fernandez
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Sep 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia consistently meets your expectations. Thanks for sharing your positive experience!

September 13, 2024

Eric's customer service is great. Appreciate his listening skills and provide realistic expections on service and time. More

by dvillanueva81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Sep 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent customer service and set realistic expectations for you at Garden Grove Kia. Thanks for sharing your positive experience!

September 13, 2024

I dealt with Jeremy in service. I came in for an oil change and resurface of my rotors. He was fair about the price. I appreciate that. Time was okay considering how busy the More

by maricela1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
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Sep 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience! We're glad to hear Jeremy provided fair pricing and efficient service at Garden Grove Kia. We look forward to seeing you again in 6 months!

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