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Garden Grove Kia

Garden Grove, CA

4.7
3,413 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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13731 Harbor Blvd

Garden Grove, CA

92843

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Showing 3,413 reviews

February 03, 2020

Great Experience - Easy! Andrea really helped support me in the process by organizing co-signer and communicating via text which worked best for my busy schedule. Khristina wa More

by anonymous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Garden Grove Kia responded

Thank you for sharing this wonderful feedback about Andrea and Khristina! We are so glad to hear that they supported you through the buying process with honest service. We appreciate this feedback as well as your business. Enjoy your new vehicle!

February 02, 2020

Great experience with Anthony Calabrese I search around for a good CPO with various dealers around SoCal until i hit Garden Grove Kia. Anthony Calabrese has worked really to get a good deal More

by falconocc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Calabrese
Feb 03, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We are happy to hear that our sales team helped you find the right Certified Pre Owned Kia Niro LX. We will be sure to share your feedback with our team to improve going forward. Enjoy your vehicle!

January 31, 2020

Very appreciate from their service and assistance. Everything was done quickly and settled my decision comfortably. I hope to get another Kia from them again in the future More

by tkcad6141
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mcgregor
Jan 31, 2020 -

Garden Grove Kia responded

We are so grateful for your business here at Garden Grove Kia, thank you for trusting our team! We are proud that we provided the quick and accommodating service we strive for here. We look forward to working with you again!

January 31, 2020

James made our experience great! We contacted James by phone and told him what we were looking for, and he got back to us shortly. He worked hard to find us the car we wanted and to g More

by PRHANSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul in finance, Chris Mcgregor, James Allen
Jan 31, 2020 -

Garden Grove Kia responded

Thank you for the review! We are so glad James and our team provided the efficient and accommodating service we strive for at Garden Grove Kia. Enjoy your new car!

January 30, 2020

We had a terrific experience, Our Sales Person was amazing.. Awesome experience. Car was delivered.... We bought for a great price, with exceptional sales team. Garden Grove KIa is a great place to purchase your More

by RHONDASKYY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Han
Jan 30, 2020 -

Garden Grove Kia responded

Thank you for the 5-star review! We are so glad our team provided the exceptional service we strive for at Garden Grove Kia. We hope to see you again sometime!

January 30, 2020

HOT MESS-as a first time buyer I had a two day car shopping experience. I only returned the second day because I sales manager and sales person had promised me amazing things. I was More

by elizabeth.gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryanna Crawford
Feb 29, 2020 -

Garden Grove Kia responded

Hello Elizabeth.Gomez, Thank you for your review, and sharing your experience. It is not just our job to sell vehicles, but it is to also ensure that each client leaves feeling satisfied and comfortable with their purchase. While mistakes may have been made, we appreciate your responsible response to it, and will make sure that the proper stops are put into place to ensure this does not happen again. We truly appreciate your business, and are here for you and your future needs. Thank you again. Garden Grove Management Team

January 30, 2020

Awesome service! Moises is an awesome service rep, even though I was only in there for an oil change (and had a coupon :)) He still was polite and prompt with my vehic More

by adrian77727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moises
Jan 30, 2020 -

Garden Grove Kia responded

Thank you for taking the time to review Garden Grove Kia! We look forward to seeing you at your next oil change!

January 30, 2020

I bought my kia last July 2019 and I was assisted by Stella at the time. Stella is great! I loved her attentiveness and effort while processing my purchase. Stella was definitely on it & with maintenanc More

by JUDITH.MUNOZ2291
Recommend Dealer
Yes
Employees Worked With
Stella, Kadin, Paul, Kenny
Jan 30, 2020 -

Garden Grove Kia responded

Judith, thank you for taking the time to share your experiences. We are glad that our team was able to assist you after your accident. At Garden Grove Kia, safety and satisfaction are top priorities for us. On behalf of the whole team, we wish you safe travels!

January 30, 2020

Luis was very kind and helpful, he made sure i was informed about all the things the service department offers. He also informed me of everything being done to my car. More

by gruben39
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Jan 30, 2020 -

Garden Grove Kia responded

Thank you for taking the time to share your experience with Luis! We are happy to have you as a customer at Garden Grove Kia!

January 30, 2020

Absolutely the best experience I’ve ever had purchasing a vehicle. From my first contact with Anthony C to Paul in financing. Highly recommended. Great !! More

by nomeone75
Recommend Dealer
Yes
Employees Worked With
Anthony Calabrese , Paul in financing.
Feb 07, 2020 -

Garden Grove Kia responded

Thank you so much for this wonderful review! It brightens our day to know that we could make your experience here at Garden Grove Kia so positive and we'll be sure to let Anthony and Paul know that their help was so appreciated. Your recommendation means a lot to us and we hope to do business with you again!

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