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Garden Grove Kia
Garden Grove, CA
3,644 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,645 reviews
August 25, 2020
I had a fantastic experience at Garden Grove Kia with Andrea. She was extremely helpful and not aggressive. She was very attentive to my needs. Andrea. She was extremely helpful and not aggressive. She was very attentive to my needs. More
by CAYOUNG7
Verified CustomerEmployees Worked With
August 25, 2020
From the initial conversation and first try to the final follow up that landed a deal, I cannot be more satisfied and thankful. They have been very patient, professional, and empathetic. I couldn't be happi follow up that landed a deal, I cannot be more satisfied and thankful. They have been very patient, professional, and empathetic. I couldn't be happier to end up in this dealership from all others I have visited. Thank you! More
by MT
August 24, 2020
Perfect Service, Luis was my service advisor and he got everything done quick! My visit went pretty smooth, I’ll definitely come here again. t everything done quick! My visit went pretty smooth, I’ll definitely come here again. t More
by andreavilla1198
Employees Worked With
August 21, 2020
Garden Grove Kia took great care of us and made sure we left with left with a great deal. Also, the service manger and his team did an amazing job on fixing our car. Fast and friendly service.... with a s left with left with a great deal. Also, the service manger and his team did an amazing job on fixing our car. Fast and friendly service.... with a smile! Great Experience! More
by ktv71915
August 21, 2020
After I got the car it has the battery light is on and I had to send it to maintenance for two weeks also I found out someone scratched my car with a nail or keys all the way had to send it to maintenance for two weeks also I found out someone scratched my car with a nail or keys all the way More
by ramywagihayad
August 20, 2020
I recently had my wifes Kia Sorento serviced, I had made an appointment and was greeted by Jacob Aguirre who wrote me up. he was very nice and had a tech service my vehicle. Job well done but there is alwa an appointment and was greeted by Jacob Aguirre who wrote me up. he was very nice and had a tech service my vehicle. Job well done but there is always room to improve your service, I will return for future service. More
by dewfam
Employees Worked With
Jacob Aguirre
August 18, 2020
Very friendly. Great service. Bryanna helped me to get the kind of car I wanted and did a great job finalizing everything for me to be in my way with the car. the kind of car I wanted and did a great job finalizing everything for me to be in my way with the car. More
by cannonadams1138
Employees Worked With
Bryanna Crawford
August 18, 2020
Luis in Service was great. I even met the Service Manager that they endearingly call the "Mule" Great Team there. I will be back for my next Service in 6 months Manager that they endearingly call the "Mule" Great Team there. I will be back for my next Service in 6 months More
by RyanPink
Employees Worked With
Chad Clarke
August 17, 2020
The Finance and floor managers were Great to deal with! The process was quick and simple, no games. Would definitely purchase there again. Thank you The process was quick and simple, no games. Would definitely purchase there again. Thank you More
by ROLANDO2
