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Garden Grove Kia
Garden Grove, CA
3,459 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 AM
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,461 reviews
April 27, 2020
Very satisfied Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickl Very nice and extremely clean dealership! I would recommend this dealership to anyone looking to buy a car. They took care of everything very quickly! More
by Josh Hatt
Verified Customer
April 27, 2020
The dealership was very professional and the whole experience was good. The pricing was good and even practicing social distancing, I was out of there with my new car within 2 hours. experience was good. The pricing was good and even practicing social distancing, I was out of there with my new car within 2 hours. More
by latvashellie
Employees Worked With
April 24, 2020
Everyone was extremely helpful and responsive, even with everything going on. Covid-19 health safety protocol was followed when signing papers in person. All of the employees were extremely friendly, and A everything going on. Covid-19 health safety protocol was followed when signing papers in person. All of the employees were extremely friendly, and Andrea Biggers went above and beyond. More
by callalily5260
Employees Worked With
April 23, 2020
Very satisfied Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. N Professional, friendly, on time, reasonable, will come back, will recommend to friends and family. Happy with the result, nothing to complain about. Nothing more to say.:) More
by SY.WELLINGTON
Employees Worked With
Luis Mendoza
April 18, 2020
Great Services when customer in needed even under Covid19 Happy to get a new lease Kia Seltos and very appreciated Thank you for your services Happy to get a new lease Kia Seltos and very appreciated Thank you for your services More
by jacquotlq
April 16, 2020
Epic Dealer Experience! 10 Stars if I could! Kadin Rocks! An amazing and flawless process earlier this week on a lease on a 2021 Kia Seltos! Kadin Espinoza, a true professional, we can't thank you enough and An amazing and flawless process earlier this week on a lease on a 2021 Kia Seltos! Kadin Espinoza, a true professional, we can't thank you enough and the Team at GGKia, for making EVERYTHING easy! Service Manager Mike, Kenny, Chad, and everyone that represented GGKia were top notch in the whole process - You have restored my trust in the Kia Brand and dealership experience :) More
by cfrsteve
Employees Worked With
Chad, Jerry, Mike Kelley, , Kadin Espinosa
April 15, 2020
I have had horrible experiences with car dealerships, as my lease is about to be up and needed a new car. Then I ran into Kadin Espinosa!!! He is the most helpful, personable, accommodating person I have EV my lease is about to be up and needed a new car. Then I ran into Kadin Espinosa!!! He is the most helpful, personable, accommodating person I have EVER worked with regarding car sales. He made me feel comfortable and worked with me every step of the way even though my situation wasn’t the greatest and probably made his job a little harder. I also bugged him when he was off work and over weekends and he always responded right away. I would never recommend anyone else to ANY other car dealership then this Kia, and to ask for Kadin. I got the car of my dreams while he took all of the stress of car shopping off my shoulders. 15 out of 10 stars! More
by RACHELLETWELLS
Employees Worked With
Kadin Espinosa
April 09, 2020
Excellent Service Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep th Luis was quick to greet me and go over all the service options very thoroughly. They had very good procedures in place to mitigate contact and keep their customers at safe social distances. Facility was clean and easy to access. More
by yoonminu91
Employees Worked With
Luiz Mendoza
April 09, 2020
Everyone was super helpful even though the majority of the conversation had to be done via call/text due to the pandemic. I would drive 2 hours to buy a car from them again. the conversation had to be done via call/text due to the pandemic. I would drive 2 hours to buy a car from them again. More
by janelleswader
Employees Worked With
However, the service manager is the one that walked us through our paperwork. , Kadin Espinosa
